Bartender (Harrahs Philadelphia)

divh2Job Title/h2pJob Summary/ppBy displaying Family Style Service behaviors and skills. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Caesars Rewards programs and Caesars Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Harrahs and always projects Harrahs in a positive light to guests./ppPrepares ordered drinks with proper portions and ingredients. Operates a cash register or POS system, ringing the proper amount into the register and giving guest or waiter/waitress the correct change. Maintains a respectful control over guests at all times. Resourceful with all beverages, fruit, and supplies in order to maintain low beverage costs. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Position is located in a cigarette smoke environment./ph2How You Will Create the Extraordinary/h2ulliMaintains professional appearance and demeanor throughout shift/liliFollows all safety protocols and reports unsafe working conditions immediately/liliTakes initiatives, shows ownership and goes above and beyond to assist guests with their needs/liliAccepts feedback and coaching from supervisors/li/ulh2What You Will Need/h2ulliRequires knowledge of operating cash register, MICROS or other POS systems and bar equipment./liliFluent on Microsoft Office software products./liliViewed as an outstanding team player./liliIs able to work in a smoke-filled environment./liliMust be able to obtain and maintain the appropriate license through the Pennsylvania Gaming Control Board./liliMust be 21 years of age or older/liliProficient in English verbal and written/liliProficient with iOS devices/liliFlexible to work various shifts, weekends, overnight and holidays/li/ulpAdditional Requirements/pulliAbility to sit and stand for prolonged periods of time/liliMust be able to work from a standing position and/or walking motion for extended period/liliAbility to work in a smoking and pet-friendly environment/li/ulh2Job Info/h2ulliJob Identification 82584/liliJob Category Food and Beverage Culinary/liliJob Schedule Full time/liliLocations Harrahs Philadelphia/li/ul/div