Restaurant Crew Lead

Hawaiian Bros Island Grill

O Fallon, IL

Job Description
Job Description
A Lead provides leadership to crew and other leads during a shift to ensure great quality, service and cleanliness to customers. Leads perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Hawaiian Bros standards, monitoring safety, security, and profitability, and communicating with the next leader to help prepare him/her to run a great shift
Key Accountabilities
Manage these areas every shift:
Lead Production or Assembly
Internal Communication
Inventory Management and organization
Daily Maintenance / Cleanliness
Quality Food Production
Exceptional Customer Service
Safety and Security
Scheduling Deviations
Training
Job Essentials
Delegate responsibilities to team and ensure they are exceeding guest expectations
Ensures all our product is stocked & stored
Becomes a subject matter expert in each area of the restaurant
Maintains cleanliness and organization throughout the restaurant
Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
Owns open, mid or close routines for the next shift
Makes sure all food meets company food safety regulations and is super-delicious
Recognizes a job well-done and lives the Hawaiian Bros culture
Exemplifies legendary guest service for the whole team
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Vacancy posted more than 2 months ago

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