Assistant Project Manager (Government Admin Services)

Job Description

Job Description

ASSISTPROJMGR09102026

JOB TITLE: Assistant Project Manager

Bargaining Unit Status: Non-Bargaining Unit

FULL-TIME (hours per week: 40)     

EDUCATIONAL QUALIFICATIONS:
An associate degree, /or a combination of equivalent education and work experience, may be considered.

EXPERIENCE QUALIFICATIONS:

• One plus years of experience in a rehabilitation, non-profit facility, or comparable setting in the area(s) of project management.
• Proficiency with the Microsoft Office suite and general computer operation is required.
• Working knowledge of personnel and contract management.
• Strong working knowledge of disability management and awareness.
• Knowledge of Ability: One federal law.
• Additional Preferred Qualifications: subject matter expert in a specific line of business about custodial services.
• Professional Certification or equivalent certification is preferred for any requirements specific to contract operation.

OTHER QUALIFICATIONS:

• Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver’s license in the state/territory of contract operation, and/or the required level of personal auto insurance.
• Must possess the ability to travel as needed between all designated contract sites to support operations and ensure compliance with performance requirements.
• Must be able to acquire and maintain a Secret security clearance
• Must be able to satisfactorily complete a background check, per company requirements.
• Ability to communicate with tact and maintain confidentiality.
• Adequate ability to communicate in spoken conversation – adequate volume of speech.
• Adequate ability in writing/reading/mathematics.
• Ability to effectively build and maintain positive working relationships with management and peers.
• Strong organizational, project planning, and management experience with proven analytical and multi-tasking skills.
• Superior listening, verbal, and written communication skills.
• Proficiency in general reporting and basic case file management.
• Must be able to operate a computer.
• Must be knowledgeable in Microsoft Word, Excel, and PowerPoint.

IMMEDIATE SUPERVISOR:
Project Manager

POSITIONS SUPERVISED (or Team Lead responsibilities, if applicable): Supervisor(s) and/or Lead Worker(s) and/or Quality Control and/or Safety
JOB RESPONSIBILITIES SUMMARY:
Assists the project manager in overseeing the overall success and operation of contract(s)/project(s), with planning, execution, management of employees, and financial success of the project(s). Responsible for the oversight of any government-furnished equipment (GFE) as well as contractor-furnished equipment (CFE), and the procurement of any CFE necessary. Must be able to make independent decisions to respond to the performance work statement/statement of work, while serving the organization’s mission.

ESSENTIAL FUNCTIONS:
Assist the Project Manager with all the following:

• Employ a labor force of adequate size and capability to accomplish all work as scheduled, including immediate replacement of personnel on vacation, absent, or leaving employment for cause, or of their own accord.
• Ensure work performed meets or exceeds the requirements of the contract statement of work.
• Adhere to all contract deliverables promptly.
• Assure company budgets for manpower, equipment, and supplies are being met through continuous monitoring of programs/systems, and by making changes as necessary.
• Make certain the government budget for reimbursable and non-reimbursable supplies complies with and meets the company's needs.
• Support the company vision, values, and quality program goals.
• Provide a safe working environment for all assigned personnel through compliance with applicable company and government safety directives.
• Contribute to momentum for quality improvement through job innovations and by refining and amending processes or procedures.
• Maintain discipline in conjunction with improper conduct when supervisory disciplinary actions have been unsuccessful, using suspensions from work duty and terminations when necessary.
• Report all operational problems beyond your capability to remedy to the Director of Government Services and/or appropriate corporate staff.
• Meet with the customer contract representatives to discuss work quality issues and customer complaints.
• Maintain a professional working relationship with customers, on-site supervisors, and administrative and operational support personnel.
• Request services from other Phoenix departments (i.e., Accounting, Operations, Personnel, and Employee Support Services) as needed to assist employees or accomplish approved operating plans on schedule and within budget.
• Conduct meetings/briefings and discuss issues with the management staff as necessary to fulfill company and contract requirements.
• Coordinate and visit with customer(s) as necessary on all items concerning the successful contract operation.
• Write performance appraisals for employees supervised in accordance with company directives.
• Assess contractor service value and reliability relative to cost and make recommendations if necessary.
• Serves as a primary liaison with customers to ensure compliance with contract specifications and resolution of problems and issues, as they arise; arbitrates claims or complaints occurring in performance of contracts.
• Continually monitors and evaluates contractor staff performance against contract specifications, and recommends appropriate remedial action as necessary 
• May assist and/or provide input into the formulation, development, and/or revision of operating policies, procedures, and strategies for the organization, as appropriate.
• Prepares monthly, quarterly, and annual reports; maintains proper
  documentation to conform with record-keeping requirements.
• Assists the Director of Government Services in the formulation of contract pricing/proposals as needed.

SPECIFIC RESPONSIBILITIES RELATED TO THIS POSITION MAY INCLUDE ANY OF THE FOLLOWING:

• Assist the Project Manager in oversight of all aspects of contractual requirements, while adhering to the policies and procedures of Phoenix.
• Must be able to obtain DOD security clearance at the Secret level (if required for specific contract(s).
• Assistant Project Manager/Operations Manager Level III: Assists Project Manager with management of contract(s) valued from $5,000,001+ annually and/or employs 101+ employees.
• Assistant Project Manager/Operations Manager Level II: Assists Project Manager with management of contract(s) valued from $1,000,001 - $5,000,000 annually and/or employs 51 – 100 employees.
• Assistant Project Manager/Operations Manager Level I: Assists Project Manager with management of contract(s) valued from $1.00 - $1,000,000 annually and/or employs 1 – 50 employees.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Adequate ability for conversation, telephone use, and emergency information systems.
• Ability to be independently mobile on all surfaces and in all situations.
• Ability to move safely in the work area.
• Ability to retrieve items from high and low areas.
• Ability to perceive size, discrimination, temperature, shapes, and/or textures.
• Physical stamina to work at least 8 hours per day.

BEHAVIORAL CAPACITIES:

• Must be able to change routine positively.
• Must be able to follow through on assignments independently.
• Must have good organizational skills.
• Must have a long attention span to listen to people, perceive real problems, and bring issues to a successful conclusion.
• Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
• Must possess effective oral and written communication and interpersonal skills.
• Must be able to maintain confidentiality.
• Must have stable work behaviors daily.
• Must have adequate individual coping skills.
• Must be able to maintain good work attendance.
• Must be able to resolve problems, handle conflict, and make effective decisions even in emergencies.
• Must be able to exercise good judgment to maintain a safe work environment.

NON-ESSENTIAL FUNCTIONS:

• Other duties as assigned.

Phoenix is an equal opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, are encouraged to apply.
All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, female, minority, or in another protected group. We are a Drug-Free Workplace.
Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration.

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