Account Supervisor

Who We Are

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. In 2026, VML was named Campaign's Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML's global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.


VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.


For more information, please visit and follow along on LinkedIn #WeAreVML.

Who we are looking for:


The Account Supervisor interacts with clients and internal partners as both an effective project steward and partner to clarify and develop project objectives, identify challenges, and guide strategy and metrics development. As such, the Account Supervisor should demonstrate an understanding of the client's business (objectives, risks, and strategies) and its marketing goals, applying them to guidance for projects and to identify incremental growth opportunities. In this role, you will be responsible for both leading small to medium-sized projects and acting as day-to-day support on larger projects.


What you'll do:

• Acts as the primary day-to-day client lead, proactively managing expectations, fostering trusted relationships, and taking full ownership of daily account operations with minimal supervision.

• Leverages strong interpersonal, organizational, and presentation skills to build cohesive relationships and work cross-functionally across a wide range of internal teams and disciplines.

• Think and operate with strategic orientation and task/project management.

• Lead cross-functional teams to oversee the execution of projects and deliverables, regularly informing supervisor/director on status and fostering cross-agency collaboration

• Ensure operational excellence on the accounts and projects managed.

• Contributes to financial management responsibilities including reviewing project estimates, SOWs, projections, and billing for brands managed, review monthly billing spreadsheets with clients.

• Maintains a comprehensive understanding of the client's business and industry; actively applies this knowledge to project execution to ensure all initiatives are steered by, and measured against, the client's core business objectives.

• Identifies new and inventive ways to contribute to and grow client business including thought leadership around areas of interest and new opportunities; MIP plan for brand/s managed.

• Participates in key client meetings including status meetings, briefings, legal reviews, cross-agency partner meetings, agency day, and VML presentations.

Who you are:

• A builder | Entrepreneurial attitude couple with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.

• Open and collaborative | Our team is close-knit and supportive and we're working with a lot of unknowns - you must champion of team environments that are comfortable and encouraging.

• Optimistic and resilient | Dig in and figure out how to work around problems. Yes and why not posture. Takes care of self and team. Balance needed to maintain stamina and positivity.

• Ego-less | We all wear the hats that need wearing, it's a mentality that makes the team successful.

What you'll need:

• 5+ years account management experience. Experience leading a client's B2B marketing initiatives preferred.

• Experience driving marketing strategy within Enterprise Tech, Consumer Tech, Telecom, or complex B2B vertical markets (e.g., healthcare, education, retail, or finance) preferred

• Exceptional presentation and storytelling skills, with the ability to translate complex technology solutions into compelling business benefits for senior-level client stakeholders.

• Ability to lead and communicate effectively with cross functional teams.

• Self-confident, flexible yet takes and defends positions.

What we offer:

• Passionate, driven people | We champion a culture of people that do extraordinary work.

• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.

• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.

• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

$70,000-$105,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.


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