Field Engineer

Field Engineer

Duration: 10 months contract Location: Southfield, MI 48075 Onsite role + Driving (2 to 3 hours/day)

Must have his/her OWN RELIABLE CAR and CAR INSURANCE. Weekly Mileage: 250-350 per week. Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard Company mileage.

Key Responsibilities:

• As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Call Management system using Company provided phone.

Key Qualifications:

• 1+ Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed
• Client and/or governmental clearance may be required
• Police or criminal background verification clearance may be required