Mobile Service Technician

The Mobile Technician is responsible for delivering high-quality automotive maintenance and light repair services directly to customers through GM MobileService+. This role operates a fully equipped dealership-owned mobile service vehicle and performs approved services at customer homes, workplaces, or other off-site locations. The Mobile Technician ensures a premium customer experience while maintaining GM and dealership service standards.

JOB TITLE: Mobile Technician


REPORTS TO: Service Manager

LOCATION: Loveland, OH


A SHORT LIST OF YOUR TASKS AND RESPONSIBILITIES:

• Perform GM MobileService+ approved maintenance and light repair services, including but not limited to:
  • Oil and filter changes
  • Tire rotation and tire repair
  • Battery testing and replacement
  • Multipoint vehicle inspections
  • Wiper blade replacement
  • Cabin and engine air filter replacement
• Recall and minor warranty work as authorized
• Operate and maintain a mobile service vehicle, tools, diagnostic equipment, and inventory
• Follow GM repair procedures, service bulletins, and safety guidelines
• Complete accurate repair orders, inspections, and documentation using dealership DMS and mobile service apps
• Communicate clearly with customers regarding service findings, recommendations, and next steps
• Represent the dealership professionally at all customer locations
• Ensure cleanliness, organization, and proper stocking of the mobile service vehicle
• Adhere to scheduled appointments and manage time efficiently throughout the service route
• Escalate complex repair needs to the dealership service department
• Maintain compliance with dealership policies, GM standards, and local/state regulations

WE'RE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS:

Required Qualifications

• High school diploma or GED
• Valid driver's license with a clean driving record
• Prior automotive maintenance or technician experience (1-2 years preferred)
• Ability to work independently in a mobile/off-site environment
• Strong customer service and communication skills
• Mechanical aptitude and attention to detail
• Ability to lift up to 50 lbs and work in various outdoor condition

Preferred Qualifications

• GM Certified Technician (or willingness to obtain certification)
• ASE Certification(s)
• Experience using dealership DMS systems (e.g., CDK, Reynolds & Reynolds)
• Previous mobile service or field technician experience
• Basic diagnostic skills using GM scan tools

Tools & Equipment

• GM and dealership-supplied mobile service vehicle
• Mobile tablet or device provided for work orders and customer communication

Work Environment

• Off-site customer locations including homes, offices, and commercial properties
• Exposure to varying weather conditions
• Independent fieldwork with regular communication with dealership service leadership

HERE'S HOW WE TAKE CARE OF YOU (AND YOUR LOVED ONES):

• Medical, dental, and vision benefits
• Voluntary benefits available
• Paid time off upon hire
• Paid company holidays
• 401(k) with conditional employer match after 6 months of employment
• Growth potential
• Automotive discounts

IF YOU ARE QUALIFIED, YOU WILL BE CONSIDERED FOR THIS POSITION:

An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting.McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodation due to a disability, please contact our Human Resources department at View phone number on click.appcast.io. McCluskey Chevrolet participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. posting.