Program Associate

Program Associate

Brilliant Corners' Flexible Housing Pool (FHP) is looking for a Program Associate to provide support to the FHP leadership and the program at large. The Program Associate will provide critical administrative support to leverage their ability to advance the FHP Program's mission and vision. Ideal candidates will bring experience providing program-level support to higher level leadership in a fast-paced organization.

Job Responsibilities

• Administrative Support: Draft and prepare correspondence, memos, and program communications on behalf of leadership as needed.
• Calendar & Scheduling Management: Manage leadership calendars, including scheduling, logistics, and coordination of internal and external commitments.
• Meeting Coordination & Support: Lead meeting preparation by scheduling, coordinating logistics, and assembling and distributing materials; document meetings, track action items, and support timely follow-up and execution of next steps.
• Program Operations: Order supplies and manage program inventory, including inspection-related materials.
• Travel Coordination: Oversee all aspects of travel planning, including logistics, registrations, and expense management.
• Financial Administration: Process vendor invoices and complete credit card reconciliations for Department Directors.
• Compliance & Tracking: Track program activities, milestones, and training certifications to support FHP compliance requirements.
• Referral & Data Management: Support referral tracking processes, maintain accurate program documentation, perform data entry and quality assurance activities, and utilize Salesforce or similar systems to support effective program coordination and reporting.
• Communications & Stakeholder Engagement: Support external communications, including responding to program inquiries and coordinating with vendors and funders.
• Legal Support: Maintain tracking of grievance and legal cases, manage documentation, and support communication and follow-up.
• Special Projects: Perform special projects and duties as assigned to support departmental and program needs.

Professional Experience

• Experience in providing administrative support to leadership positions or programs
• Knowledge of or experience in non-profit human services. Experience with homeless, veteran and/or developmentally-disabled populations a plus.