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Retail Assistant Store Manager - South Shore

Lovisa

Quincy, MA

Job Description

Job Description

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities:

Leadership & Team Development

  • Support Store Manager in training, coaching, and developing store associates

  • Foster effective communication across all team members

  • Lead by example in providing outstanding customer service

  • Assist in recruiting, hiring, and onboarding new team members

Sales & Operations

  • Drive sales performance through team motivation and leadership

  • Execute operational procedures including opening/closing protocols

  • Manage inventory control and stockroom organization

  • Oversee accurate processing of shipments and merchandise flow

  • Monitor and maintain shrink prevention measures

  • Ensure store meets visual merchandising standards

Customer Experience

  • Create an engaging shopping environment

  • Resolve customer concerns professionally and efficiently

  • Maintain store appearance and cleanliness

  • Lead team in delivering personalized service

Administrative Duties

  • Support payroll management and scheduling

  • Maintain accurate financial records and reports

  • Ensure compliance with company policies and procedures

  • Assist with loss prevention initiatives

Required Qualifications:

  • 2+ years retail management experience

  • Strong problem-solving and decision-making abilities

  • Excellent interpersonal and communication skills

  • Demonstrated leadership capabilities

  • Passion for retail and fashion

  • Ability to work in a fast-paced environment

  • Flexible availability including evenings, weekends, and holidays

  • Physical ability to perform tasks like standing, lifting, and moving merchandise

  • Embody company values and culture

  • Maintain professional appearance and attitude

  • Act as a brand ambassador both in-store and in the community

  • Stay current with fashion trends and product knowledge

Apply
Vacancy posted 27 days ago
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