Technical Services Engineer

Band Level 3 Job Description Summary Ready to make a meaningful impact on the reliability and performance of critical pharmaceutical operations? As a Technical Services Engineer at Novartis, you will play a key role in ensuring our facilities, equipment, and utilities operate at the highest standards of safety, quality, and efficiency. Working in a dynamic manufacturing environment, you'll lead engineering improvements, drive equipment reliability, support capital projects, and help deliver innovative medicines to patients around the world. This is an exciting opportunity to combine technical expertise, problem-solving, and continuous improvement while collaborating with cross-functional teams to shape the future of healthcare. Job Description Location: This position will be located in Morrisville, NC and will be an onsite role. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Key Responsibilities: Lead maintenance and calibration programs to ensure equipment reliability, compliance, and operational performance. Coordinate planned maintenance activities and provide technical support to maintenance technicians. Manage engineering change controls, technical documentation, and asset lifecycle activities. Drive continuous improvement initiatives focused on efficiency, reliability, sustainability, and productivity. Investigate equipment issues, conduct root cause analyses, and implement effective corrective actions. Support internal and external audits while maintaining inspection-ready engineering systems. Lead or contribute to capital projects, including equipment installation, commissioning, and handover. Develop maintenance strategies, spare parts plans, and key performance indicators for critical assets. Support qualification and requalification activities, ensuring validated and compliant operations. Collaborate across functions to enhance technical services, utilities, infrastructure, and site performance. Essential Requirements: Bachelor's degree in Engineering or an equivalent technical discipline. 5+ years of experience in pharmaceutical engineering, technical services, maintenance, manufacturing operations, or a related technical environment. Strong knowledge of equipment maintenance, calibration, and asset reliability principles. Experience leading root cause investigations and implementing corrective and preventive actions. Demonstrated ability to manage engineering changes, technical documentation, and compliance requirements. Proven project management skills with experience supporting equipment or facility improvement initiatives. Strong analytical, problem-solving, and cross-functional collaboration capabilities. Fluent English communication skills, both written and verbal. Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $98,700 and $183,300 annually The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. #LI-Onsite EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to View email address on click.appcast.io call View phone number on click.appcast.io and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $98,700.00 - $183,300.00 Skills Desired Business Continuity, Change Controls, Cost Management, Data Analytics and Digital (Inactive), Engineering Technical Expertise (Inactive), GDP Knowledge (Inactive), Good Manufacturing Practices (GMP), HSE Knowledge (Inactive), Knowledge Of Relevant Tools And Systems (Inactive), Manufacturing Process (Production) (Inactive), Operational Excellence, Quality Compliance, Resilience and Risk Management (Inactive), Total Productive Maintenance (TPM) Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. 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