Data Center Technician

EOS IT Solutions is a Global Technology and Logistics company providing Collaboration and Business IT Support services to global industry leaders, delivering solutions based on multi‑domain architecture. Our priorities are customer satisfaction, quality of service, and supporting partners and employees. Overview We are seeking a dedicated Data Center Technician to join our infrastructure engineering team. The role focuses on the installation, service, maintenance, repair, and alteration of low voltage cabling, with primary emphasis on racking and stacking equipment in data centers, ensuring proper installation and physical connectivity. The position supports sustainable and repeatable solutions and processes while adhering to production, safety, and quality standards. Experience with fiber is preferred, but not required. Responsibilities Install, service, and maintain low voltage category cabling and communications cabling. Pull cables, rack and stack equipment, and assist with cable management tasks. Clean fiber and copper connections and perform basic troubleshooting. Follow Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines. Operate work ticket systems and interfaces for infrastructure management. Read and validate port maps, and perform basic troubleshooting. Conduct power distribution and cable management tasks within the infrastructure. Coordinate with team members to ensure efficient project and work order completion. Follow company procedures and safety regulations, providing necessary information to operations management. Complete documentation in written and electronic formats according to company standards. Maintain equipment and supplies inventory as required. Respond to emergency situations during or after hours to resolve client concerns and meet SLAs. Escalate complex technical issues to senior team members as needed. Conduct service swaps of live networking devices. Teamwork Attend meetings, trainings, and seminars to gather information required to perform job functions. Collaborate with team members to achieve performance targets. Step in for the Lead Field Technician on a short‑term basis, as needed. Suggest process improvements to enhance efficiency and service quality. Qualifications Associate degree or certification in a technology services/technical discipline, or equivalent work experience. Experience in installing, servicing, and maintaining low voltage cable infrastructure systems. Ability to install, terminate, and test low voltage cables. Familiarity with industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code. Industry and manufacturer‑specific certifications preferred (e.g., BICSI TECH, Corning TS‑LAN500). Strong customer service orientation with effective communication and interpersonal skills. Valid driver’s license and ability to safely drive company vehicles. Physical Requirements Ability to frequently lift up to 50 pounds and occasionally up to 100 pounds. Vision requirements for seeing at close and far distances, with ability to adjust focus. Depth perception and color recognition. Ability to identify colors and communicate information clearly. Regularly sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent standing and walking; occasional climbing, balancing, stooping, kneeling, crouching, or bending. The EOS pay range for this job is a general guideline and not a guarantee of compensation. Offers consider responsibilities, experience, education, knowledge, skills, abilities, internal equity, market data, and applicable laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, age, religion, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non‑merit factors. Pay Range: $21.65—$26.45 USD #J-18808-Ljbffr