Claims Field Senior Property Adjuster

Claims Field Senior Property Adjuster Job Summary This position handles moderate to complex claims matters involving homeowner property insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include investigation, damages evaluation, negotiation strategies, and claims resolution of moderate to complex claims. Job Duties Identify and obtain statements from insureds, vendors and witnesses. Conduct phone and/or field investigations to determine coverage and damages and differentiate between allegations and facts in each loss. Communicate and interact with a variety of individuals. Explain benefits, coverages, and claims process either verbally or in writing in compliance with regulatory and statutory requirements. Recognize and appropriately address moderate complexity coverage issues. Evaluate and determine claim values upon receipt and assessment of property damage data. Negotiate within settlement authority with insureds to resolve first claims. Update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, GUIDEWIRE, etc. Control expenses for areas of responsibility. Verify and interpret / resolve coverage by gathering necessary information to ensure policy applicability. Objectively discern and address issues that may be questioned in audit. Coordinate with internal and external departments as required. May attend and participate in legal proceedings. Respond quickly and effectively to customer needs and problems. Qualifications Bachelor’s or equivalent combination of education and experience. 4-6 years prior claims handling experience. 4-6 years Property claims administration experience. 1-3 years experience in the construction industry (preferred). Working knowledge of claims administration best practices and procedures (preferred). Moderate knowledge of insurance, fault assessment, negligence and subrogation principles. Comprehensive understanding of vehicle and building repair procedures and third‑party liability issues. Working knowledge of Microsoft Office suite, general computer software and claims software. Moderate leadership skills. Advanced organization and planning recognition skills. Advanced oral and written communication skills. Advanced interpersonal skills. Valid Driver's License, acceptable DMV record and minimum liability insurance. Insurance/claims adjuster license may be required for claims administration in specific states. Travel Requirements Claims field duties may involve company car usage and local travel to inspect accident scenes or first‑party homeowner losses. Pay & Incentives The starting pay range for this position is: $80,100.00 - $107,000.00. Additionally, for full‑time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance. Benefits Health coverage for medical, dental, vision. 401(k) saving plans with company match and pension. Tuition assistance. Floating holidays and PTO for community volunteer programs. Paid parental leave. Wellness programs. Employee discounts (membership, insurance, travel, entertainment, services and more). AAA is an Equal Opportunity Employer. The organization participates in E-Verify. The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state, and local laws, and other regulations. #J-18808-Ljbffr MS ACSC Management Services Inc