Customer Education Specialist
$68k - $102kKlaviyo
Job Overview Customer Education Specialists are responsible for executing day-to-day content operations and creating high-quality, relevant, and engaging content to help Klaviyo customers grow their businesses. You will create strategic content primarily in written and video formats, collaborating with the Curriculum Development team, marketing, sales, and customer success to produce educational resources. Responsibilities Research, write, and conceptualize content, working collaboratively with video producers and designers to transform ideas into courses, lessons, and on-demand learning resources. Pitch content ideas, drawing on deep understanding of Klaviyo's customers, their challenges, and opportunities, and regularly contribute high-quality content concepts. Monitor performance, working with Curriculum Development and Learner Experience teams to measure content impact - traffic, support tickets, CSAT ratings and use data to make recommendations for future content. Transform workflows by using AI to build smarter systems and ways of working from the ground up. Qualifications Experienced marketer, storyteller, writer, and communicator with strong marketing strategy background. Customer-first mindset and enjoyment of helping customers achieve business goals through impactful content. Solid understanding of adult learning principles and how to create effective educational content. Excellent written and video storytelling skills; comfortable on camera. Strong understanding of the eCommerce marketing landscape and ability to maintain brand consistency across content. Travel Up to 10% travel may be required for onboarding, client or partner work, team meetings, and industry events. Travel is coordinated in advance. Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. Benefits & Compensation Base salary range for US locations: $68,000 - $102,000 USD. Compensation may also include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Equal Opportunity Employer Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. #J-18808-Ljbffr Klaviyo
$60k - $70k
...are committed to providing technology and tools that enable customers to focus on their mission and make faster, more intelligent... ...in the United States. Responsibilities of the Customer Education Specialist include but are not limited to: Teaching and instructing...SuggestedRemote workRelocationFlexible hours- Merck is looking for a Vaccine Customer Representative to provide clinical information on vaccines and assist customers in improving immunization rates. The role requires a Bachelor's degree or equivalent sales experience and involves engaging with healthcare providers...SuggestedRemote jobFlexible hours
$90k - $120k
...reducing costs and enhancing experience. We recently raised a $250M Series E round. About The Role EliseAI is looking for a Customer Education Specialist to ensure a seamless onboarding process and transition for our clients. You will work closely with the Director of...SuggestedWork at officeRemote workRelocation$68k - $102k
About the Role Customer Education Specialists nurture growth and foster community among Klaviyo’s customer base. You’ll own the adaptation and execution of educational materials provided by the Curriculum Development Team. The training formats include, but are not limited...Suggested- EliseAI is seeking a Customer Education Specialist to enhance client onboarding by developing training strategies and conducting sessions. The role involves engaging with clients, creating educational content, and advocating for client needs within the team. Candidates...Suggested
$68k - $102k
...learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Customer Education Specialists are responsible for executing day-to-day content operations and will create high-quality, relevant, and engaging...$150k - $200k
...Simulation And Skills Education Specialist When you join the growing BILH team, you're not just taking a job, you're making a difference... ...information in varied written formats to internal and external customers. Oral Communications: Ability to comprehend and...Work experience placementInterim role- The State of New Hampshire seeks a part-time Outreach and Education Specialist to administer and support public fire safety education programs. The role involves promoting fire safety across social media, consulting with fire departments for curriculum implementation,...Part time
$20 - $22 per hour
...Italian, local and homemade products learning through classes and product knowledge from our team Job Description The Events & Education Specialist is a food enthusiast who passionately engages guests in Eataly’s mission through events and educational offerings. The role...Hourly payWork at officeLocal areaFlexible hoursAfternoon shift$20 - $22 per hour
Job Description The Events & Education Specialist is a food enthusiast who passionately engages guests in Eataly’s mission through events and educational offerings. Reports to the Events & Education Manager. Responsibilities Plans, schedules, and executes public and...Hourly payWork at officeLocal areaFlexible hoursAfternoon shift- ...: Reporting to the Director of Operations in the Education Business line, the Senior Education LMS Specialist will ensure the learning platform used by the IHI... ...functionalities with organizational goals Support the Customer Experience team with first-line troubleshooting...Work experience placementWork at officeWorldwideHome office
$75k - $85k
A financial services firm is seeking a Retirement Education Specialist to schedule and conduct employee presentations aimed at expanding client participation in retirement programs. Key responsibilities include providing feedback to clients, assisting with educational...- Cecelia Health is looking for a Certified Diabetes Care and Education Specialist (CDCES) to provide remote education and support for diabetes management. This part-time contractor role requires a CDCES certification and offers flexibility with scheduled shifts for patient...Remote jobPart timeFor contractors10 hours per weekShift work
$63.65k - $90.75k
...Responsible for designing, implementing, and overseeing coding education programs for medical coders and other relevant staff. This... ...guidelines. Collaborate with clinical documentation improvement specialists to educate coders on the importance of accurate and detailed medical...Remote jobShift work$24.34 per hour
Outreach and Education Specialist (Program Specialist III) Position #TMPPT5423 - Part Time - SOC Title 27-3030 PUB RELATIONS SPECS-3 - Located at 110 Smokey Bear Blvd, Concord NH 03301. Hourly pay: $25.40 - $34.14 (Trainee Status starting at $24.34). Role Summary: Administers...Hourly payPart timeTraineeshipSeasonal work$75k - $85k
...for clients, preparation of plan-specific presentations/handouts and tracking success in achieving client education objectives. The Retirement Education Specialist is expected to travel to client meeting locations and hold meetings at 2 to 4 clients per week on average....Temporary workFlexible hours- A charter school organization in Boston is seeking a dedicated Middle School Special Education Teacher. This role involves delivering high-quality, differentiated instruction to students with special needs, writing and managing IEPs, and collaborating with general education...
- ...A regional educational organization seeks a Migrant Education Identification and Recruitment Specialist in Medford, Oregon. This role involves assisting with compliance for migrant education, maintaining data files, and collaborating with local agricultural employers...Hourly payFull timeLocal area
- ...The Department of Elementary and Secondary Education (DESE) is committed to equity and valuing the unique and diverse characteristics... ...the Teaching and Learning Unit as a Community Support Education Specialist. The Specialist will support effective education practices,...Full timePart timeWork experience placement2 days per week3 days per week
- ...change, explore our open positions and join us in our mission to pave the way for a better tomorrow. What You Will Do: The Youth Education Program Associate is a member of the BCNC Youth Program. At the Youth Program, you will provide opportunities for youth to build...Local areaFlexible hours
$83.5k - $95.47k
...Schools in Needham, Massachusetts is seeking a Human Resources Specialist passionate about fostering an inclusive and diverse... ...Bachelor’s degree in HR and prior HR experience, especially in educational settings. The role offers a full-time opportunity with a salary...Full time- ...Young World Physical Education is looking for an Education Support Professional to work at the Linden STEAM Academy in Malden, Massachusetts. This full-time position requires collaboration with a special education team to support students with special needs in a considerably...Full time
$90k - $120k
Clinical Education Specialist Department: Clinical Education & Training Reports To: COO Employment Type: Full-Time, Exempt Location: On-... ...Design, coordinate, and lead group training sessions for customers, clinicians, and healthcare providers on proper product use...Full timeSeasonal workWork at office- The Boston Public Schools are seeking Inclusive Practice Support Specialists in Boston to provide direct support for educational strategies for students with disabilities. Candidates should have a Master's Degree in Special Education and a valid certification, along with...
- Crossover is seeking a Technical Support Specialist to work on AI-assisted resolutions for educational technology challenges. In this role, you will troubleshoot... ...judgment with AI tools, and ensure outstanding customer support throughout the resolution process. Applicants...
$18.58 - $26.58 per hour
Mass General Brigham in Boston is seeking a SEE Specialist to assist clients in achieving their educational and employment goals. This role involves providing professional development coaching, supporting clients in overcoming challenges, and facilitating relationships...Hourly payLocal area- Boston Public Schools is hiring a BTU Specialist to support students with disabilities in the Inclusion Strand and those placed at risk... ...from the State of Massachusetts and have experience in special education. The position emphasizes accountability and high expectations...
- An educational institution in Massachusetts is seeking Education Support Professionals (ESP) for the Extended School Year 2026. The role includes collaborating with program staff to support students with IEPs, maintaining attendance records, and assisting teachers. Candidates...Hourly payTemporary workSummer work
- A public educational institution in Boston is seeking a BTU Specialist to provide support for students with disabilities. Responsibilities include collaborating with school staff to deliver tailored services, maintaining high expectations for student achievement, and serving...
- A prominent public education institution in Massachusetts seeks a Specialist to support students with disabilities in an inclusive educational environment. The role involves collaborating with school staff, providing tailored support services, and contributing to student...
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