Boat Rental Associate

Job Description

Job Description

JOB TITLE: Boat Rental Associate

DEPARTMENT: Rental Boats

REPORTS TO: Dockmaster or General Manager

The Boat Rental Associate is responsible for carrying out operations for the marina. The Boat Rental Associate’s primary responsibility is the customer. Every task at the marina from interfacing with the customer when they first come to the marina, explaining in detail the different Boat Club packages that are available and leaving a lasting impression. The Boat Rental Associate projects a professional company image through all types of interaction. As this is a fast pace environment, must be able to work under pressure.

1. Upon greeting guests, provide property tours to prospective club members, giving detail to all the packages that are offered.
2. Provides the highest level of customer and guest services
3. Assist in the planning and hosting of events, at the marina and offsite, to promote the boat club.;
4. Maintain a professional relationship with all agencies, contractors, vendors, and customers;

1. Must have highly effective communication skills and time management skills
2. Must be able to maintain a calm, positive attitude during periods of high activity
3. Basic water skills

1. Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
2. Must be able to swim or be willing to wear a personal flotation device in instances of emergency
3. Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
4. Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed.

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.