Fireplace Service & Installation Technician

Job Description

Job Description

Fireplace Service & Installation Technician – Deliver High-End Craftsmanship for Waconia Comfort

Job Overview:

• Company: Waconia Comfort
• Salary/Pay Rate: $22 to $35 per hour plus Performance Based Bonuses
• Location: Waconia and Metro Minneapolis
• Job/Employment Type: Full Time
• Schedule: 8:00 AM – 5:00 PM, with some evenings and weekends as needed
• Project Scope: Residential Hearth, Fireplace, and Seasonal HVAC Service & Installation
• Mandatory Licences & Certifications: Valid Driver's License

The Opportunity:

You will play a vital role in delivering premium home comfort to residential clients by expertly installing and servicing diverse hearth systems. This position offers a stable, long-term career path where your technical abilities are deeply respected and your professional growth is fully supported. You will have the unique opportunity to showcase your versatile skills across both high-end fireplace craftsmanship and seasonal HVAC service operations.

How You Will Make an Impact:

• Install and service premium gas, electric, and wood fireplaces according to strict manufacturer specifications and local codes.
• Troubleshoot complex mechanical and low-voltage electrical issues independently to provide homeowners with immediate comfort solutions.
• Execute clean fireplace tear-outs and seamless venting installations while carefully protecting the client's residential property.
• Educate customers clearly on safe system operations, technical repair options, and preventative maintenance packages to build long-term trust.
• Collaborate flexibly with the HVAC department during seasonal transitions to ensure a steady, highly productive workflow year-round.
• Mentor entry-level technicians in field safety protocols, precision brazing, and advanced hearth installation techniques.

Required Qualifications & Experience:

• Valid driver’s license with an insurable driving record.
• Proven field experience troubleshooting, diagnosing, and repairing gas, electric, and wood hearth appliances independently.
• Demonstrated ability to safely operate technical power tools and comfortably work from tall extension ladders.
• Physical capability to lift and carry up to 100 lbs on occasion for demanding appliance installations.
• Strong communication and customer service skills necessary to maintain high-end professional client relationships.

Preferred Qualifications & Experience:

• Minimum of 5 years of related hearth, fireplace, or residential HVAC field experience.
• High School Diploma or GED.
• National Fireplace Institute (NFI) Certification or an equivalent industry credential.
• HVAC or Hearth Technical School Certificate.

Compensation & Benefits:

• Competitive hourly pay rate ranging from $22 to $35 per hour based on your experience.
• Performance-based bonus programs designed to reward your efficiency and exceptional field workmanship.
• 401(k) retirement savings program featuring supportive employer matching contributions.
• Comprehensive health benefits including medical, dental, and vision insurance options.
• Health Savings Account (HSA) availability to assist with your personal wellness needs.
• Generous paid time off program covering your vacation, scheduled holidays, and sick leave.
• Thorough manufacturer training, safety certifications, and ongoing technical development courses.
• Shared access to a company vehicle, professional uniforms, and a modern technical smartphone or tablet package.

About Us :

Waconia Comfort is a high-end, relationship-driven mechanical and HVAC company celebrated for exceptional craftsmanship and top-tier service. We reject shortcuts, value quality over speed, invest heavily in our team's career advancement, and maintain a robust base of loyal, repeat customers.

Waconia Comfort is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.