Growth Manager, Housing Development | Volunteers of America, Texas

Growth Manager, Housing Development Drive the Growth That Powers Housing Impact Are you a relationship-driven dealmaker who knows how to turn a first conversation into a lasting partnership? We’re looking for a Growth Manager, Housing Development who thrives on winning new business and making sure every new client, partner, or customer feels supported from day one. This is a role built for someone who loves the chase of a great opportunity just as much as the satisfaction of a flawless launch. You’ll bridge sales, operations, and client services — turning prospects into long-term relationships and guiding them from signed contract through full, successful implementation. If you want a career where your work directly fuels organizational growth and community impact, this is it. This role will be hybrid; requiring 4 days in the office. This role requires 50% travel. Job Summary The Growth Manager, Housing Development is responsible for driving organizational growth by identifying, developing, and securing new business opportunities, while ensuring a seamless and positive onboarding experience for new clients, partners, or customers. This role bridges sales, operations, and client services to convert prospects into long-term relationships and ensure successful integration from contract execution through full implementation. Key Responsibilities New Business Development Identify, qualify, and pursue new business opportunities aligned with organizational strategy and growth objectives Build and maintain a robust pipeline through networking, referrals, inbound leads, and strategic outreach Lead discovery conversations to understand client needs, challenges, and goals Develop and deliver compelling proposals, presentations, and pricing recommendations Negotiate contracts in partnership with legal, finance, and leadership teams Monitor market trends, competitive activity, and customer insights to inform strategy Client / Customer Onboarding Own the end-to-end onboarding experience from contract execution through successful launch Serve as the primary point of contact during onboarding, ensuring clear communication and expectation setting Coordinate cross-functional teams (sales, operations, HR, IT, finance, implementation, etc.) to meet onboarding milestones Develop and maintain onboarding plans, timelines, and documentation Identify risks proactively and drive resolution to ensure successful client integration Ensure all compliance, documentation, and operational requirements are met Relationship Management & Retention Establish trusted relationships with new clients to promote satisfaction and long-term retention Conduct regular check-ins during early engagement to ensure goals are being met Partner with account management or customer success teams for smooth handoff post-onboarding Capture client feedback and recommend improvements to processes and offerings Process & Continuous Improvement Refine business development and onboarding processes to improve efficiency and scalability Track and report key performance indicators (KPIs) such as conversion rates, onboarding timelines, and client satisfaction Create and maintain onboarding tools, templates, and best practices Participate in strategic planning and growth initiatives Required Qualifications Bachelor’s degree in Business, Marketing, Human Resources, or a related field (or equivalent experience) 5+ years of experience in business development, sales, client onboarding, account management, or related roles Proven success in closing new business and managing complex stakeholder relationships Strong project management and organizational skills Excellent communication, presentation, and negotiation abilities Ability to work cross-functionally in a fast-paced environment The Salary for this role is $85,000 - $90,000. Preferred Qualifications Experience in B2B, professional services, HR, benefits, technology, or consulting environments CRM experience (e.g., Salesforce, HubSpot) Familiarity with onboarding or implementation methodologies Leadership or team-mentoring experience Core Competencies Strategic thinking and business acumen Client-centric mindset Results-driven and accountable Problem solving and adaptability High emotional intelligence and professionalism Other Requirements Time commitment: 40hours per week If driving for VOA Texas Property Management business: MVR background check (good driving record) and valid Texas driver’s license required Must use a personal (non-agency) vehicle for transportation; mileage will be reimbursed 50% travel Our Commitment to Diversity, Equity, Inclusion & Belonging Nonprofit HR is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal, we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work, advise our clients to operationalize DEI and position our content and educational opportunities help strengthen the talent management capacity of the social impact sector. Continue reading our about our commitment at nonprofithr.com/deinow. #J-18808-Ljbffr Nonprofit HR