Delivery Associate - MC Restaurant New York
Tao Group Hospitality
Job DescriptionPart-time team members who meet the requirements are eligible for:State Applicable Time OffPet Insurance401(k) Retirement Program with Employer MatchEmployee Assistance ProgramTAO Savings MarketplaceEmployee Discounts and much more!Working collaboratively with the Catering & Delivery department. Maintains delivery station cleanliness and stocks delivery station with all necessary supplies. Interacts with fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:Confirms online orders via various ordering platforms and applicationsAnswers phone calls for pickup and delivery orders, and answers questions/make suggestions for food and beverage itemsAccurately enter all orders into the POS system and follows proper cash/payment card proceduresAssists with packing orders according to guest specificationsCoordinates delivery of food with the delivery driversAnticipate and accommodate the needs of the guestsMaintain general cleanliness of assigned stations and the entire venueDelivers prepared orders in the time frames quoted to guestsWears all safety equipment required by the Department of Transportation including: Bicycle helmet Reflective safety vest with assigned ID numberCarries commercial bicyclist business ID card whenever riding on deliveriesMaintains and cleans delivery station according to Department of Health standardsStocks delivery station with necessary supplies and tracks inventory for catering/delivery itemsCommunicates with delivery associates and packer to ensure that deliveries are sent on time and without issueAssists with packing food and beverage for delivery, pickup and catering orders in a timely mannerEnsures that all items for an order are present in delivery bags and catering boxesAssists with preparing trays, condiments, serving utensils, flatware, and all necessary items for catering ordersEnsures all appropriate condiments and utensils are packed with every orderFollow supervisor's instructions, communicate with and support co-workers while being a team playerPossesses in-depth knowledge of all food menus and garnishes for dishesComplies with Department of Health standardsReports all breakage, damage of equipment or furniture immediately to managementAttends and participates in daily pre-service meetingsAttends and participates in any training sessions or departmental meetingsLearn by listening, observing other team members, and sharing knowledge while leading by examplePortrays a positive and professional attitudeDemonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environmentsWorks as part of a team and provides help and support to all fellow team membersTRAINING REQUIREMENTS:Tao Group Hospitality in-venue delivery associate trainingEDUCATION/WORKING KNOWLEDGE:1 year of experience in a delivery driver role preferredPrevious experience in a high-volume restaurant/nightclub/lounge preferredSKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULEThe work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functionsAbility to write, read, and verbally communicateMust have good positive energy throughout the dayMust be able to print legibly for Team Members, management, and guests to readMust be able to stand for extended periods of timeMust be able to move quicklyMust be able to push and lift up to 75 lbs. with or without assistanceWork in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volumeMay work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be requiredExposure to cleaning materialsOffice, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environmentMaintain a professional, neat, and well-groomed appearance adhering to Company standardsMust be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous mannerAbility to maintain confidentialityAbility to handle a fast-paced, busy, and somewhat stressful environmentAbout UsABOUT TAO GROUP HOSPITALITY Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors. With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core. The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.Job InfoJob Identification 8494Job Category Restaurant Team MemberLocations 105 West 28th Street, New York, NY, 10001, USMinimum Salary 19.00Maximum Salary 23.00Remote No
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