Technical Service Representative
STERLING MANUFACTURING LLC
Job Description
Job Description
We are seeking a customer-focused and technically minded Technical Service Representative to join our team. This position is ideal for someone who enjoys solving problems, helping customers, and working in a manufacturing environment.
As a Technical Service Representative, you will be the primary point of contact for customers and service technicians needing assistance. You'll provide exceptional customer support by processing replacement parts orders, troubleshooting issues, and ensuring customers receive timely solutions to any issues or requests they may have.
- Provide outstanding customer service via phone and email.
- Assist customers in identifying and order the correct replacement parts.
- Process parts orders accurately and coordinate shipment or replacement parts.
- Follow up with customers to ensure issues have been resolved satisfactorily.
- Maintain detailed service records and customer communications.
- Document customer interactions, service recommendations, and order details.
- Troubleshoot and diagnose commercial steamers with customers and field service technicians.
- Read and interpret equipment manuals, wiring diagrams, and part breakdowns.
Qualifications:
- Excellent customer service and communication skills.
- Strong mechanical aptiitude and troubleshooting abilities.
- Experience in technical support, equipment service, manufacturing, HVAC, foodservice equipment, appliance repair, or a related field is preferred.
- Ability to diagnose problems over the phone using logical troubleshooting techniques.
- Comfortable learning technical product knowledge and applying it to real-world situations.
- Strong organizational skills and attention to detail.
- Proficient with computers and standard business software.
- Ability to manage multiple priorities while maintaining a positive, professional attitude.
If you enjoy helping customers, solving technical challenges, and being part of a team that manufactures high-quality commercial equipment, we'd love to hear from you. Apply today to join our growing team!
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Technical Service Representative in Fort Wayne, IN vacancy
- Join to apply for the Remote Bilingual Customer Service Representative role at MCI 2 months ago Be among the first 25 applicants Join to apply... ...in the industry. This position supports customer service, technical support, and customer sales interactions. It requires you...SuggestedRemote jobHourly payFull timeContract workTemporary workPart timeWork experience placementCasual workWork at officeLocal areaWork from homeHome officeFlexible hours
- Job Description Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and maintaining relationships with customers; replacing used and/or outdated...SuggestedFull timeLocal areaShift workDay shift
- ...Coordinator, you are responsible for building referral source relationships in a variety of settings, such as hospitals, clinics, and senior-service related organizations within the community. You will also work to build and grow census and quality mix by developing the market,...SuggestedFlexible hours
The Crossings at Covington Commons
Fort Wayne, IN2 days ago - ...Wayne, IN At Buchanan Logistics, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication....SuggestedImmediate start
Buchanan Logistics
Fort Wayne, IN19 hours ago - ...Requisition Number: 234885 Job Description Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is...SuggestedFull timeLocal areaShift workWeekend workDay shift
Talentify.io
Fort Wayne, IN1 hour ago $11.85 - $12.35 per hour
...our community! Responsibilities The Central Branch YMCA is seeking an enthusiastic and attentive part-time Membership Services Representative to join our team by becoming an ambassador of the YMCA who delivers a high standard of service that is efficient, effective...Hourly payPart timeSummer workFlexible hoursYMCA of Greater Fort Wayne
Fort Wayne, IN18 days ago- ...Account Specialist Elevate your career as a Full-time Account Specialist, where you can take your sales and customer service skills to the next level. You'll be on the front lines of growing and supporting our branch key accounts, through building relationships and...Full timeContract workWork at officeLocal area
Fastenal
Fort Wayne, IN19 hours ago - ...to work part-time around classes in a role that can improve presentation skills, time management skills, and networking. Sales representatives present Cutco cutlery through preset virtual or in-person appointments. Previous sales experience or knowledge is not required...Weekly payExtra incomeTemporary workPart timeWork from homeFlexible hours
Vector Marketing
Fort Wayne, IN3 days ago - ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...Weekly payFull timeLocal areaRemote workWork from home
Zuzick & Associates
Fort Wayne, IN3 days ago - Description: At UniFirst, we Always Deliver âfor our customers and our people. As a Route Service Representative (RSR), youâll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met with reliability, professionalism,...Weekend work
UniFirst
Fort Wayne, IN19 hours ago $12 - $15 per hour
...out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happenapply today! The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive...Hourly payPart timeWeekend workWeekday work- ...Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time We are looking for people nationwide to participate in polls - Apply ASAP! We offer you the opportunity to earn extra income from home (teleworking) and...Extra incomePart timeImmediate startWork from home
- ...Job Description Job Description We are looking for a Customer Service Representative to support daily front-line service operations in Fort Wayne, Indiana. This Long-term Contract position is ideal for someone who enjoys helping customers, managing communications,...Long term contractWork at office
Robert Half
Fort Wayne, IN10 days ago - .../checking, and credit account transactions, as well as member services such as sales of money orders and cashier’s checks. ESSENTIAL... ...and provide prompt, courteous, and accurate service. Represent the credit union in a courteous and professional manner. Process...Part timeWork at officeImmediate start
Summit Choice Credit Union
Fort Wayne, INa month ago $16 per hour
...Job Description Job Description Customer Service & Parts Coordinator About Us: Armada Staffing Group connects reliable, hardworking professionals with top employers. Since our founding, we’ve focused on building lasting partnerships that help candidates grow...Weekly payWork at officeMonday to FridayDay shiftArmada Staffing Group
Fort Wayne, IN3 days ago- ...checking, and credit account transactions, as well as member service such as sales of money orders and cashier’s checks. ESSENTIAL... ...WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully...Temporary workWork at officeShift work
Summit Choice Credit Union
Fort Wayne, IN9 days ago - ...~401(k) matching ~ Employee discounts ~ Paid time off We’re looking for a compassionate, detail-oriented Client Services Representative to support our clinic and shelter operations. In this role, you’ll be the first point of contact for our clients—helping create...Part timeWork at office
Humane Fort Wayne
Fort Wayne, IN4 days ago - ...Description Job Description Position is designed to be a floater and learn the job duties associated with our CSR team by line of service. A main function of the position is to effectively communicate with our customers, vendors, and shop team while providing excellent...Work at office
O'Neil's Glass
Fort Wayne, IN7 days ago $18 - $19.5 per hour
...Customer Service Representative Location: Fort Wayne, IN Schedule: Full Time | 1st Shift | Monday through Friday | Some Holidays Required Compensation: $18-19.50/hr, Dependent On Experience Why Join NIVES? At NIVES , our Client Services Representatives...Full timeMonday to FridayDay shiftEthos Veterinary Health
Fort Wayne, IN16 days ago- ...Requisition Number: 234905 Job Description Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/WaterBreak line of products. This role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and...Full timeLocal areaShift workDay shift
Cintas Corporation
Fort Wayne, IN25 days ago $21 - $23 per hour
...communications related to advertising campaigns to ensure on-time and contractual campaign execution while delivering excellent customer service. Informing Account Executives and customers about the current status of advertising campaigns. Coordinating, managing,...Hourly payContract workTemporary workWork at officeLocal areaImmediate startMonday to FridayNight shift$18 per hour
...daily basis.- Potentially educate clients on fundamental program services and eligibility prerequisites.- Collaborate with clients to... ...and experience.- Proven customer support or Client Service Representative experience strongly preferred.- Ability to handle complex service...Minimum wageContract workTemporary workWork experience placementShift work$1,515.93 per month
...Holdings company, is dedicated to providing exceptional products and services. With a proud history dating back to 1950, we have established... ...against on the basis of disability. DieselUSA Group, Inc. represents the largest distribution entity for turbochargers in North...Full timeTemporary workImmediate start$31.67k
...Bureau of Motor Vehicles delivers exceptional, customer focused services built on choice, innovation, and genuine care. We strive to... ...a strong culture of service. Role Overview Customer Service Representatives 2 administer and evaluate driving exams and assist customers...Full timeWork experience placementWork at office- ...customer follow-up, market research, ensuring customer satisfaction through effective communication, and providing excellent customer service. Qualifications Experience in a client-facing, sales or business development role Knowledge and experience in the Aerospace and...Full time
- ...customers inside and outside a U-Haul center with U-Haul products and services Use smartphone-based U-Scan technology to manage rentals and... ...while assisting with U-Haul products and services, alongside technical capabilities in equipment handling and maintenance. Proficient...
- ...its product offerings while guaranteeing responsive personal service and same‑day shipping. As our customers' businesses grow, we... ...every step of the way. We are looking to add a Customer Service Representative to our growing team. The role acts as a liaison between...Temporary workLocal area
- Office Service Representative I Job Locations US-IN-Fort Wayne Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center...Work at officeLocal areaNight shift
- Position: Customer Service Representative Location: Fort Wayne, IN Job Id: 3221 # of Openings: 3 Customer Service Representative Location : Fort Wayne, IN, Onsite Level : Hourly Reports to : Member Care Supervisor Travel : Minimal travel may be required if needed for...Hourly pay
$19.42 per hour
...: is not available for this opportunity. Requisition #: 74486 The Role at a Glance We are excited to bring on a Customer Service Representative to support the Retirement Plan Services business (bilingual opportunities available!). This role is open in the Fort Wayne,...Hourly payWork experience placementWork at officeRemote workWork from homeRelocation packageMonday to FridayFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Service Representative. Be the first to apply!
Related searches
- hospital customer service representative Fort Wayne, IN
- customer service representative data entry Fort Wayne, IN
- client service specialist Fort Wayne, IN
- client retention specialist Fort Wayne, IN
- customer success specialist Fort Wayne, IN
- card services representative Fort Wayne, IN
- service agent Fort Wayne, IN
- e-commerce customer service representative Fort Wayne, IN
- customer advisor Fort Wayne, IN
- employee relations assistant Fort Wayne, IN