Clinical Customer Service Specialist

Job Description

Dental Customer Service Specialist

Neighborhood Dental – W26th St. Sioux Falls, SD

$22–$29/hour DOE | Full-Time | Great Benefits

Quick Apply — You’re a Great Fit If You:

• Have 2+ years of Dental customer service experience

• Have experience working in a dental office

• Are Friendly, organized, positive, and comfortable in a fast-paced environment

If this sounds like you, we’d love to meet you!

Neighborhood Dental is looking for a Dental Customer Service Specialist to join our growing team. Our mission is simple: save our patients pain, time, and money while creating an outstanding patient experience.

Why You’ll Love Working Here:

• Free dental care for you and your immediate family

• Health, vision, and life insurance

• Health Savings Account (HSA)

• Paid Time Off

• 401(k) with employer matching

• Profit sharing & bonus opportunities

• Continuing education reimbursement

• Referral bonus program

• Uniform reimbursement

• Birthday gift card

• Positive, supportive team culture

What You’ll Do:

• Welcome patients and provide outstanding customer service

• Answer incoming calls and schedule appointments

• Check patients in and out at the front desk

• Respond to voicemails, emails, texts, and appointment requests

• Collect payments and enter them into the practice software, Dentrix Ascend

• Maintain HIPAA compliance

• Help create a positive, professional clinic environment

• What We’re Looking For:

• 2+ years of customer service experience

• Dental office experience required

• Experience with Dentrix Ascend or dental software preferred

• Strong multitasking and communication skills

• Positive attitude and team mindset

• About Neighborhood Dental

• Neighborhood Dental is committed to building a supportive, positive workplace where team members can grow while making a difference in our community. We will hire for personality and train for performance , and we’re proud to serve patients across the Sioux Falls area.