RECEPTIONIST

Receptionist

The Receptionist will be responsible for providing administrative and customer service assistance for their assigned site. The Receptionist will be responsible for ensuring that the needs of the sites are met regarding visitor management, employee access, and security, in coordination with site management. Duties and Responsibilities include the following:

• Accuracy of all paperwork produced.
• Assist supervision/management as needed.
• Filing.
• Greet visitors and callers to US Cold in person and by phone, including signing in and providing badges.
• Follow company policies, guidelines, and work instructions.
• Maintain a professional relationship with the carriers and customers.
• Professional and courteous to team members.
• Assisting any vendors handing out badges.
• Pick up and sort through all mail place in mailboxes where applicable.
• Filing Receipt and Delivery Tickets when needed/provide to the CSR who handles the account.
• Assisting the CSRs on a daily basis when needed.
• Forward employment and wage verifications to HR when needed.
• Prepare FedEx and UPS shipments when needed.
• Assist in organizing and/or setting up events for the site, including setup and arrangement of lunches

Location - Quakertown East, Office, Work Hours: 8 am-4:30 pm

Reports To: CSA Supervisor

Travel Amount: May vary

Job Type, EEO, and Job Code: Full-Time, Exempt JOB CODE

Education: High School Diploma or GED

Experience: Minimum of one (1) year of administrative experience.

Other Abilities You Will Need to Have: The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Good arithmetic, reading, and typing skills

Sit and/or stand for extended periods of time

Be able to see, speak, and hear

Ability to work overtime as needed

May require physical effort associated with using the computer to access information, or occasional standing, walking, and lifting needed to carry out everyday activities.

Understand and follow verbal instruction, written instruction, and company policies.

A starter who can work independently and coordinate with others

Follow safety procedures at all times.

Ability to manage stress and productivity guidelines

Always maintain a professional manner in appearance and communications.

Participate in staff and/or customer meetings if required.

Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.

Identify and record any issues relating to product, processes, and/or quality.

Initiate, recommend, or provide solutions through appropriate channels.

Verify the implementation of solutions.

Follow posted security procedures at all times while in the building.

Participate in Safety and Educational Training.

A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year; If elected, Blue Cross Blue Shield after 30 days of service; Company Life Insurance; and a bunch of other great perks.