Centralized Staffing Specialist WFH
HealthTrust Workforce Solutions
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Centralized Staffing Specialist WFH with HealthTrust Workforce Solutions you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications JOB TITLE – Centralized Staffing Specialist GENERAL SUMMARY OF DUTIES: At the Direction of the Manager of Enterprise Operations and/or Centralized Staffing Supervisor, the Staffing Specialist is responsible for staffing activities, collaboration with the HCA facilities management staff, planning, communicating and implementing disciplinary action plans in collaboration with Leadership, while managing resources and minimizing costs, and promoting teamwork. SUPERVISOR – Centralized Staffing Supervisor ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO: - Coordination of daily staffing with all designated facilities by effectively anticipating and scheduling needs with the facilities Staffing Coordinator, Nurse Managers and Nursing Supervisors. - Responsibilities for contacting facilities regarding progress toward filling outstanding needs. - Ensure that approval is obtained for all OT booked by HWS or local agency and documents approval in note section of Workforce. - Coordinates confirmation process timely and accurately beginning 3 hours prior to the start of the confirmed shift ensuring that all HWS personnel and agencies are contacted if canceled and offered viable re-route opportunities. - Anticipates and provides resolution to issues based on the needs and expectations of our customers. - Ensures all HWS shifts are confirmed over outside vendor candidates to help with cost reduction - Channels concerns appropriately thru chain of command, deals with conflict appropriately in a private manner. - Treats others with respect at all times; maintains a work environment free of harassment, hostility or violence. - Serves as Liaison between local offices, staff, vendors, and facilities to meet minimum staffing requirements within established parameters at booking. - Establishes a harmonious relationship with facilities and subcontractors through cooperative contacts. - Maintains confidentiality and appropriate access of all employee information. - Participates in special projects as needed and performs other duties as assigned. - Responds to supervisor and co-workers request for information and assistance in cooperative manner within appropriate time frame. - Partners with clients in daily Division Staffing meetings to review forecasting and confirmations of staff. - Assists Local Offices with managing incoming calls, texts, and emails assigned Divisions. - Ensures all correspondent actions are completed post shift confirmations. KNOWLEDGE, SKILLS, & ABILITIES – This position requires the following minimal requirements: - Excellent oral and written communication skills - Utilizes excellent customer service skills at all times - Ability to multi-task - Ability to work well within a team environment - Effectively deals with conflict - Experience using office productivity software tools like Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, etc - Ability to learn new software programs. - Maintains working area and equipment in accordance with environmental and safety regulations EDUCATION – High School Diploma and or GED required, Associate College Degree preferred. EXPERIENCE – minimal one year customer service experiences required, Staffing experiences preferred PHYSICAL DEMANDS/WORKING CONDITIONS – - - Exert up to20 lbs force occasionally, and/or up to 10 lbs frequently. - Requires prolonged sitting some walking, standing, repetitive tasks/ motions and stretching. - Requires clarity of vision, eye-hand-foot coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment. - Requires the perceiving the nature of sounds at normal speaking levels with or without correction; ability to receive detailed information through oral communication, and to make the discriminations in sound Benefits HealthTrust Workforce Solutions, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Are you looking for a healthcare career that offers opportunities #J-18808-Ljbffr HealthTrust Workforce Solutions
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