Legal Collections Specialist

Legal Collections SpecialistWe are seeking an experienced Legal Collections Specialist to join our finance team. This role is responsible for managing the collections process for client accounts, ensuring timely payment of outstanding balances while maintaining strong professional relationships. After a successful 90-day onsite probationary period, the position transitions to a hybrid schedule with one day per week working from home.The ideal candidate has hands-on collections experience within a law firm, understands the complexities of legal billing cycles, and is proficient in Aderant or 3E.Salary: $55,000 – $65,000Key ResponsibilitiesManage a portfolio of client accounts and follow up on outstanding receivablesContact clients regarding past-due invoices through phone, email, and written communicationReview account histories, billing adjustments, and payment patterns to determine collection strategiesCollaborate with attorneys, billing staff, and practice groups to resolve billing disputes or delaysPrepare aging reports, status updates, and collection summaries for managementRecommend accounts for escalation, payment plans, or write-offs when appropriateEnsure compliance with firm policies and client-specific billing requirementsBuild and maintain positive, professional relationships with clients and internal stakeholdersQualificationsCollections experience within a law firmProficiency with Aderant or 3E billing softwareStrong understanding of legal billing processes, invoice structures, and client guidelinesExcellent communication and negotiation skillsHigh attention to detail and accuracy in recordkeepingAbility to manage multiple priorities and meet deadlines in a fast-paced environmentProfessional, discreet, and able to handle sensitive financial informationWork ScheduleFirst 90 days onsite for training and probationAfter probation: Hybrid schedule – 1 day remotePreferred TraitsConfident yet professional approach to collections conversationsAbility to navigate complex billing histories and resolve discrepanciesStrong follow-through and a proactive mindset