Front Desk Associate

We're looking for team members who are passionate about hospitality and dedicated to outstanding guest service. Bring your positive attitude and professionalism, and we’ll help you build a rewarding career! Why Join Us? Free Parking / On Bus Route Early Access to Earned Wages Medical, Dental and Vision Insurance Travel Discounts 401K Match PTO After 90 Days Competitive Pay What you'll do (mostly this...other duties may be assigned): Uses technology to ensure best guest experience Greets and welcomes guests upon arrival. Manages guest check-in, check-out and billing processes. Handles sensitive guest information including room assignment and credit card/cash transactions. Responds to guest inquiries, ensuring that complaints or requests are handled timely and with sensitivity. Meets all in-service requirements, complies with all system policies and procedures. General administrative functions to include answer front desk main lines, respond to GXP, and track GSS and Trip Advisor scores. What we’re looking for: High School Diploma 2 years' experience in hotel front desk desired A love for meeting new people and making meaningful connections A positive attitude and natural flair for customer service Reliability, integrity and a team spirit Your best professional manners Ability to delight by anticipating guest needs and responding in a friendly, helpful manner Ability to display a consistently caring and respectful attitude Ability to act as a gracious host to guests, vendors and candidates for employment The pay range for this role is: $17.50 per hour #J-18808-Ljbffr