Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Business Process Outsourcing Sales Executive - Contact Center/CX Experience - Remote Role

NTT Data

Seattle, WA
  • Remote job

Bpo/Bpaas Sales Executive

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a BPO/BPaaS Sales Executive with Manufacturing, Retail, Telecom, CPG domain experience remotely.

Position Summary

We are seeking experienced and historically successful Contact Center/CX/Business Process Outsourcing and Business Process as a Service Specialty Sellers for our Agentic AI Customer Service business. Successful candidates will be domain subject matter experts in one or more industries, with a proven track record of originating relationships and closing large, complex BPO and BPaaS deals. These senior-level sales professionals will create a market of buyer relationships with decision makers at or proximal to the C-level and will position AI-first BPO/BPaaS transformative service solutions that enable their businesses to achieve their Board-level, and Executive level strategic outcome goals.

Key Responsibilities

  • Market-maker who originates deals proactively. Successful candidates will be adept and have a track record of creating demand in the market and establishing relationships with decision making buyers of the service.
  • Subject Matter Expert (i.e. understands and can articulate the core value chain processes and their associated challenges and opportunities for transformation) in one or more of the following industries; Banking & Financial Services, Fintech, Insurance (P&C, L&A), Manufacturing, Retail, Consumer, Travel & Hospitality, Hi-tech, Energy & Utilities, Telecom, Healthcare (Payor, Provider) & Life Sciences
  • Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be able to develop a customized transformative BPO/BPaaS proposition, leveraging AI and technology automation that considers these factors, as well as the competitive landscape to create win/win deals
  • Lead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, etc.) to structure competitive multi-million-dollar ACV (annual contract value) BPO deals, from initial prospect engagement through contract negotiation and closure.
  • Develop and execute a strategic go-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and client executives, industry teams, and alliance partners, advisor and analyst relations, and marketing.
  • Build strong executive-level relationships with prospective decision makers and stakeholder influencers, including COO's, CIO's, CFOs, and Heads of Operations.
  • Stay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations.
  • Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards.

Required Qualifications

  • 15+ years of experience in BPO/Business Process Services sales with a deep understanding of transformative outsourcing models.
  • 10 years of experience of demonstrated success having sold large, complex, global BPO deals (>$20M TCV).
  • 10 years of industry experience selling Transformative Customer Experience/Customer Service and Industry Specific Core value chain deals
  • 10 years of experience working within or selling to Fortune 1000 clients.

Preferred Attributes

  • Ability to bridge business value with enabling technologies such as AI (agentic & generative), analytics, core industry specific administrative platforms and automation.
  • Entrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teams.
  • Track record of exceeding sales targets and contributing to revenue growth.
  • Strong financial acumen and ability to structure complex deal constructs.
  • Exceptional executive presence, communication, and relationship-building skills.
NTT DATA
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Business Process Outsourcing Sales Executive - Contact Center/CX Experience - Remote Role in Seattle, WA vacancy
  • $155.29k - $287.57k

     ...seeking a BPO/BPaaS Sales Executive with Manufacturing, Retail...  ..., Telecom, CPG domain experience remotely. Position Summary...  ...successful Contact Center/CX/Business Process Outsourcing and Business Process as...  ...compensation for specific roles. The starting pay range... 
    Remote work
    Outsource
    Contract work
    Work at office
    Flexible hours

    NTT DATA Americas, Inc.

    Seattle, WA
    5 days ago
  • $155.29k - $287.57k

     ...currently seeking a BPO/BPaaS Sales Executive with Manufacturing,...  ..., Telecom, CPG domain experience remotely. Position Summary We...  ...successful Contact Center/CX/Business Process Outsourcing and Business Process as...  ...compensation for specific roles. The starting pay range... 
    Remote job
    Outsource
    Contract work

    NTT America

    Seattle, WA
    2 days ago
  • $155.29k - $287.57k

     ...currently seeking a BPO/BPaaS Sales Executive with Manufacturing,...  ..., Telecom, CPG domain experience remotely. Position Summary We...  ...successful Contact Center/CX/Business Process Outsourcing and Business Process as...  ...range for this remote role is $155,290 - $287,574... 
    Remote job
    Outsource
    Contract work
    Work at office
    Flexible hours

    NTT DATA North America

    Seattle, WA
    5 days ago
  •  ...impactful experiences that foster...  ...various other roles, including...  ...& Finance, Sales, Workforce...  ...competitive edge. Remote Work...  ...you may be contacted if...  ...experience (CX) solutions,...  ...comprehensive contact center encompasses...  ...and business process outsourcing. We provide... 
    Remote job
    Outsource
    Full time
    Part time
    Seasonal work
    Local area
    Home office

    CXperts

    New York, NY
    5 days ago
  • $7.25 per hour

     ...From Home Call Center Sales Agent (Texas...  ...job at OnPoint CX Solutions LLC....  ...Solutions is hiring Remote Call Center...  ...-home sales role with weekly...  ...and/or sales experience preferred (not...  ...campaigns based on business needs...  ...is a business process outsourcing (BPO) company... 
    Remote work
    Outsource
    Hourly pay
    Weekly pay
    Work at office
    Work from home
    Monday to Friday

    OnPoint CX Solutions LLC

    Henderson, NV
    4 days ago
  •  ...growing tech-enabled business services...  ...a strong call center footprint and operations...  ...Customer Experience (CX), Business Process Outsourcing (BPO), and...  ...services. Our contact centers are powered...  ...both on-site and remote agents,...  ...considered for this role, you must complete... 
    Remote work
    Outsource

    MCI Careers

    Killeen, TX
    3 days ago
  •  ...growing tech-enabled business services...  ...a strong call center footprint and operations...  ...Customer Experience (CX), Business Process Outsourcing (BPO), and...  ...services. Our contact centers are powered...  ...both on-site and remote agents,...  ...considered for this role, you must complete... 
    Remote work
    Outsource

    MCI Careers

    Mesilla, NM
    3 days ago
  •  ...tech-enabled business services...  ...call center footprint...  ...Customer Experience (CX), Business Process Outsourcing (BPO), and...  ...services. Our contact centers are...  ...-site and remote agents, leveraging...  .... In this role, you’ll...  ...maximize sales and...  ...prioritize and execute tasks... 
    Remote work
    Outsource
    Full time
    Work at office
    Local area

    MCI Careers

    Las Cruces, NM
    a month ago
  •  ...tech-enabled business services companies...  ...strong call center footprint and...  ...Customer Experience (CX), Business Process Outsourcing (BPO), and Anything...  .... Our contact centers are powered...  ...on-site and remote agents,...  ...service. In this role, you will...  ...support, inside sales or back-... 
    Remote work
    Outsource
    Work experience placement
    Work at office
    Work from home
    Shift work

    MCI

    Dallas, TX
    5 days ago
  • $108k - $200k

    Sr. Sales Executive with Healthcare and...  ...Services sales experience Date: May 22...  ...of business and technology...  ...and business process services. This...  ...-type sales role to generate,...  ...services, full IT Outsourcing solutions,...  ...offer remote or hybrid work...  ...please submit a contact us form,... 
    Remote work
    Outsource
    Work at office
    Flexible hours

    NTT DATA

    Chicago, IL
    5 days ago
  •  ...Contact Center Operations Supervisor MCI is one...  ...growing tech-enabled business services companies...  ...deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...  ...both on-site and remote agents, leveraging...  ...considered for this role, you must complete... 
    Remote work
    Outsource
    Full time
    Temporary work
    Casual work
    Work at office
    Local area
    Flexible hours

    MCI

    Addison, TX
    5 days ago
  •  ...growing tech-enabled business services...  ...a strong call center footprint and operations...  ...Customer Experience (CX), Business Process Outsourcing (BPO), and...  ...services. Our contact centers are powered...  ...both on-site and remote agents,...  ...considered for this role, you must complete... 
    Remote work
    Outsource
    Full time
    Temporary work
    Casual work
    Work at office
    Local area

    MCI

    Tampa, FL
    3 days ago
  •  ...tech‑enabled business services companies...  ...strong call center footprint and...  ...Customer Experience (CX), Business Process Outsourcing (BPO), and Anything...  .... Our contact centers are powered...  ...on‑site and remote agents,...  ...passion for sales and helping people...  ...for this role, you must complete... 
    Remote work
    Outsource
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area

    Valor Intelligent Processing, LLC

    Addison, TX
    1 day ago
  •  ...Call Center Sales Representative MCI is one...  ...growing tech-enabled business services...  ...deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...  ...services. Our contact centers are powered...  ...both on-site and remote agents,...  ...team. In this role, you'll connect... 
    Remote work
    Outsource
    Full time
    Temporary work
    Casual work
    Work at office

    MCI

    Mesilla, NM
    2 days ago
  •  ...Customer Service & Sales...  ...tech-enabled business services companies...  ...strong call center footprint and...  ...deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything...  .... Our contact centers are powered...  ...on-site and remote agents,...  ...considered for this role, you must... 
    Remote work
    Outsource
    Work at office

    MCI

    Dallas, TX
    2 days ago
  •  ...tech-enabled business services companies...  ...strong call center footprint and...  ...Customer Experience (CX), Business Process Outsourcing (BPO), and Anything...  .... Our contact centers are powered...  ...on-site and remote agents,...  ...Call Center Sales Representatives...  ...considered for this role, you must... 
    Remote work
    Outsource
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area

    MCI

    Santa Fe, NM
    1 day ago
  •  ...tech-enabled business services companies...  ...strong call center footprint and...  ...Customer Experience (CX), Business Process Outsourcing (BPO), and Anything...  .... Our contact centers are powered...  ...on-site and remote agents,...  ...passion for sales and customer...  ...team. In this role, you’ll connect... 
    Remote work
    Outsource
    Full time
    Temporary work
    Casual work
    Work at office
    Local area

    MCI Careers

    United States
    4 days ago
  • $200k

     ...Advisor / Broker - Business Development Role REMOTE Compliance Exchange...  ...regulatory and principal outsourcing solutions. We are...  ...performance-driven Sales Executive to close complex,...  ...closer with experience selling complex professional...  ...organized and process-driven Comfortable... 
    Remote work
    Outsource
    Full time
    Work at office

    CXG Holdings Inc

    Smithtown, NY
    5 days ago
  •  ...tech-enabled business services companies...  ...strong call center footprint and...  ...Customer Experience (CX), Business Process Outsourcing (BPO), and Anything...  .... Our contact centers are powered...  ...on-site and remote agents,...  ...passion for sales and helping people...  ...for this role, you must complete... 
    Remote work
    Outsource
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area

    The Sydney Call Centre

    Tampa, FL
    1 day ago
  • $32.8 per hour

     ...ANALYST (WFM / CONTACT CENTER) REMOTE Location: Remote...  ...In this role, you'll support...  ...and staffing as business conditions change...  ...improve performance, process, and supporting...  ...teams and customer experience center staff to...  ...leaders in delivering outsourced services and... 
    Remote work
    Outsource
    Contract work
    Local area

    System One Holdings, LLC

    Baltimore, MD
    1 day ago
  •  ...growing tech-enabled business services...  ...a strong call center footprint and operations...  ...Customer Experience (CX), Business Process Outsourcing (BPO), and...  ...services. Our contact centers are powered...  ...both on‑site and remote agents,...  ...HR/operations role Some undergraduate... 
    Remote work
    Outsource
    Full time
    Temporary work
    Casual work
    Work at office
    Local area
    Flexible hours

    MCI Careers

    Wichita, KS
    1 day ago
  • $45k - $60k

     ...tech-enabled business services...  ...strong call center footprint and...  ...deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...  .... Our contact centers are...  ...on-site and remote agents, leveraging...  ...considered for this role, you must...  ...and execute HR strategies... 
    Remote work
    Outsource
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Flexible hours

    Valor Intelligent Processing, LLC

    Farmers Branch, TX
    1 day ago
  •  ...Spanish Bilingual Sales...  ...tech-enabled business services companies...  ...strong call center footprint and...  ...deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything...  .... Our contact centers are powered...  ...on-site and remote agents,...  ...team. In this role, you will engage... 
    Remote work
    Outsource
    Work at office

    MCI

    Tampa, FL
    2 days ago
  • $100k - $120k

     ...MATIV manages outsourced vendors and operates a contact center supporting...  ...perspectives and experiences Care for...  .... This role blends analytical...  ...solving and executive...  ...Flexible / Remote with travel...  ...implementation—and business development—...  ...Experience leading process design and... 
    Remote work
    Outsource
    Flexible hours

    4MATIV Technologies

    Phoenix, AZ
    4 days ago
  • $78k - $107.5k

    Payroll Processing Lead - (B3) page is...  ...main point of contact for Payroll processing...  ...the payroll outsourced service...  ...and external business partners.* Identify...  ...with remote work force across...  ...Education and Experience:*** Bachelor’s...  ...applicable.For all sales roles, the posted... 
    Remote work
    Outsource
    Full time
    Work at office
    Local area
    Relocation

    Applied Materials

    Austin, TX
    5 days ago
  • $70k - $85k

     ...looking for a role that combines...  ...international clients and business operations?...  ...our Business Process Outsourcing (BPO) team as...  ...to partially remote work, after a...  ...of sales and use tax filings...  ...-day point of contact for clients, communicating...  ...accounting experience, preferably in... 
    Remote work
    Outsource
    Full time
    Work at office
    Immediate start
    Worldwide
    Flexible hours

    RDL USA

    New York, NY
    2 days ago
  • $10k

     ...Title Maintenance Process Manager (T4) For...  ...connecting communities, businesses, and people, and...  ...life and work. Role Supports...  ...facilities by managing outsourced work, resolving maintenance...  ...training experience strongly preferred...  ...with the option for remote work on Fridays.... 
    Remote work
    Outsource
    Hourly pay
    Full time
    For contractors
    Work at office
    Immediate start

    Crown Castle International Corp.

    Canonsburg, PA
    5 days ago
  • $160k - $190k

     ...Description - VP, Sales Executive - Technology (Remote) (04AOH)...  ...customer experience...  ...humanity to business. This position...  ...Officer, this role involves...  ...outsourcing incorporating...  ...the sales process, maintaining...  ...effort, enable contact center employees,...  ...digital CX transformation... 
    Remote job
    Outsource
    Work experience placement

    TeleTech Holdings, Inc.

    Austin, TX
    5 days ago
  •  ...tech-enabled business services companies...  ...strong call center footprint and...  ...Customer Experience (CX), Business Process Outsourcing (BPO), and Anything...  .... Our contact centers are powered...  ...on-site and remote agents,...  ...team. In this role, you will be...  ...Recognize sales opportunity and... 
    Remote job
    Outsource
    Work at office

    MCI Military Recruitment

    San Antonio, TX
    a month ago
  •  ...specializing in Sales in the...  .... This role focuses on...  ...team of call center sales...  ...Develop and execute comprehensive...  ...overall business objectives...  ...conversion rates. Process...  ...Qualifications Experience 5+ years...  .... Fully remote. May...  ...Industry: Outsourcing and Offshoring... 
    Remote work
    Outsource
    Full time
    Weekend work
    Afternoon shift

    RUI

    New York, NY
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Business Process Outsourcing Sales Executive - Contact Center/CX Experience - Remote Role. Be the first to apply!