RazerStore - Shift Supervisor

Retail Store Supervisor

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities

We are seeking an energetic and motivated Retail Store Supervisor to support the Store Manager and help drive team performance and sales. In this role, you'll assist with daily operations, guide and motivate the team, and ensure exceptional customer experiencesespecially when the manager is not on the floor. You will act as a key support to store leadership, helping maintain operational standards and contributing to a positive, high-performing sales environment.

Pay Range: $23$25 per hour

Essential Duties and Responsibilities

• Support the Store Manager in daily operations, including opening/closing procedures and overall store performance.
• Lead, motivate, and coach team members to drive sales, meet KPIs, and maintain a high-performing environment.
• Provide training on customer service, product knowledge, and sales strategies.
• Deliver and uphold exceptional customer service standards; handle inquiries and resolve issues promptly and professionally.
• Oversee inventory control, stock levels, and merchandising to ensure strong product availability and appealing displays.
• Manage cash handling, POS operations, and ensure accuracy and compliance with company policies.
• Coordinate scheduling and staffing to support business needs and maintain operational efficiency.
• Review sales performance and support the implementation of strategies to improve results.
• Maintain a clean, organized, and safe store environment.
• Other duties as assigned.

Pre-Requisites

Qualifications:

• 2+ years of retail supervisory or assistant manager experience, with at least 3 years in a KPI-driven sales environment.
• Proven ability to drive sales, meet targets, and support overall store performance.
• Strong leadership and team management skills, with the ability to coach, train, and motivate employees.
• Excellent communication and interpersonal skills; bilingual abilities are a plus.
• Experience with inventory management, merchandising, and retail operations.
• Proficiency in POS systems, cash handling, and basic retail math.
• Working knowledge of Microsoft Word and Excel.
• Strong organizational, time management, and problem-solving skills.
• Understanding of sales techniques, pricing, promotions, and customer service best practices.
• Experience supporting hiring, onboarding, and training is a plus.
• Flexible availability, including evenings, weekends, and holidays.

Reference checks will be required upon offer.

Salary Ranges (per annum): $69,064.00 - $115,107.00

Disclaimer: Exact compensation may vary based on skills, experience, and location.

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, color, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?