Genesys Call Flow Developer Lead
System One
Job Description
Job Description
Job Title: Genesys Call Flow Developer Lead Duration : Permanent Full Time Location : Dallas, TX, Pittsburgh, PA, or Cleveland, OH. Work Mode : 5 Days in office Position Description Seeking an experienced Genesys Cloud Developer Lead. The Genesys Cloud Developer Lead position will primarily be responsible for design, development and deployment of IVR flows, contact routing and interactions using Genesys Cloud Architect. This would include configuration of data action and system integrations using Genesys Cloud APIs. Duties and Responsibilities o Design and implement IVR flows, contact routing, and bot integrations using Genesys Cloud Architect. The flows would include inbound and outbound calls, email and SMS. o Develop custom integrations with internal systems and third party applications using Genesys Cloud APIs (RESTful) and webhooks. o Create and update campaigns and contact lists to be used for outbound operations. o Contribute to Agile ceremonies (sprint planning, code reviews, retrospectives) and collaborate with team members to ensure high code quality and continuous delivery. o Maintain documentation for workflows, integration patterns, and deployment processes. Required qualifications to be successful in this role 1. 7+ years of experience managing Genesys Call flow 2. 5+ years experience in Java, SpringBoot technologies. 3. 3+Experience in utilizing APIs and Microservices. 4. Experienced and possess knowledge in various phases of SDLC. 5. An inherent ability to solve problems, provide solutions and wear different thinking hats, as situation demands. 6. Use data, experiments, and customer feedback to drive growth in this space. 7. Ability to nurture and train talent in this space. 8. Excellent oral, written communication and presentation skills. 9. Experienced in usage of tools such as JIRA and Confluence. Required Skills: o Genesys Cloud Architect o Java/REST APIs o JSON / XML o OAuth o SQL o AWS/Azure o Tools and Technologies o Genesys Cloud Admin UI o Postman o Git o Jira / Confluence o Microservices o Spring Boot o Terraform / Archy
Ref: #404-IT Pittsburgh- ...source software used in the development process.• Presenting ideas, leading discussions, and collaborating with other product teams to... ...practices, and software development processes• Sun/Oracle Java Developer Certification a plus• Experience with any application servers like...Suggested
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Techstra Solutions
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...opportunity to work with industry-leading clients on complex... ...operations, product, and material flow across the breadth of the value... ...your inquiries to the Global Call Center (GCC) at USTalentCICInbox... ...Recruiting tips From developing a stand out resume to putting...SuggestedLocal area$55k - $172.25k
...Dallas, TX. We are seeking a versatile and experienced Genesys Cloud Engineer to design, develop, administer, and optimize our cloud-based contact... ...center technologies, with proven experience in IVR and call flow design, API integrations (including OAuth), and full platform...SuggestedFull timeTemporary workPart timeWork experience placementWork at officePNC
Pittsburgh, PA2 days ago- ...Solutions is seeking an expert Senior Genesys Cloud Engineer to lead the design, development, and... ...routing strategies and omnichannel call flows. In this role, you will be the technical... ...standards. Solution Engineering: Develop and configure Genesys Cloud Data Actions...Local areaRelocation package
$190k
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...Work you'll do As a Specialist Lead, Business Development... ...needs into user stories, process flows, or requirementsExperience coordinating... ...your inquiries to the Global Call Center (GCC) at... ...Recruiting tips From developing a stand out resume to putting...Shift work- ...Forgerock Developer ForgeRock Developer with a passion for solving business problems to... ...stakeholders and IT Management; studying systems flow, data usage, and work processes; perform... ...prepare systems documentation Work On Call Rotation and After Hours that is required...
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...to scale, our fully in-house developed hands-free ADAS platform will... ...Latitude team, you’ll work alongside leading experts across machine... .../resimulation frameworks that call the underlying autonomy tasks... ...infrastructure updates (how messages flow through the system, how we...Odd jobPermanent employmentFull timeWork at officeImmediate startVisa sponsorship- As the Senior Developer - Software Tester, you will be responsible for... ...Desktop devicesUnderstand the flow of code and how it interacts with... ...scripts to test API calls with Rest Assured, PostmanQualifications... ...and protect the world. As a leading provider of business-to-...Immediate startWorldwideShift work
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...tools based on business requirements . Develop and maintain lightweight scripts and automation... ...configurations, integrations, and data flows, identifying root causes and implementing... ...bring our Dream to life. That’s why we call ourselves CGI Partners rather than...Permanent employmentLocal area- ...are seeking a Software Engineer to design, develop, and support mission-critical... ...documentation, including system architecture, data flows, process diagrams, and operational procedures... ...HR Services (****@*****.***) or call (***) ***-****. We are committed to...Full timePart timeWork experience placement
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...the RoleKeyBank is seeking a Lead AI Engineer to design, build,... ...responsible for architecting, developing, and delivering AI-driven solutions... ...ecosystem to support call routing, self-service, and agent... ...solutions.Knowledge of voice flows, call routing, containment, and...Full timeWork at officeRemote workFlexible hours- ...have minimum 5+ years hand on experience on Pega Decisioning (called as CDH).Day-to-Day ResponsibilitiesPart of a full stack agile team... ...for working closely with the business, mainframe, and Java/API developers to build and maintain Pega rulesets and UI for Offer Management...Full time
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Ready to lead? Join ERM and help shape the future of sustainable energy. Bring your expertise... ...at agency meetings and public open houses.Develop proposals and contribute to business... ...health, safety, risk and social issues. We call this capability our “boots to boardroom” approach...Full timeFixed term contractCasual workWork at officeRemote workFlexible hours$116.2k - $229.1k
...clients answer questions like: How do I access, develop, and motivate my workforce? What should my... ...professional relationshipsAbility to lead projects or workstreamsAbility to manage... ...please direct your inquiries to the Global Call Center (GCC) at ****@*****.***....Local area- ...for an Industrial Wastewater (IWW) Program Lead - Oil, Gas, and Chemicals Practice.... ...and Chemicals Industries and be capable of developing the business and leading teams of engineers... ...reports.Lead the development of process flow diagrams, P&IDs, general arrangement drawings...For contractors
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...subcontract standards, plans, and policies. Develops and maintains subcontract files according... .../01/2026. Work you'll do As a Specialist Lead, Procurement and Category Management on... ...direct your inquiries to the Global Call Center (GCC) at ****@*****.***...Contract workWork experience placement
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