Food Runner

We're People People. Are you?We're Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast).With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be. But here's the thing—we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).What This Role Is All AboutResponsible for ensuring that all food items are served as soon as they are ready.What You'll Be DoingEssential Job Functions include:Serve food and beverage orders, with appropriate garnishments and condiments to guestsResponsible for making sure all food items are served as soon as they are ready.Each guest seated at a table should be served together - Timing is important.Respond to questions with informed answers.Must be able to stand and exert fast-paced mobility for the entire shift.Must have a good sense of balance, be able to lift, bend, kneel, stoop, push, pull and wipe.Must be able to frequently lift and carry food, beverage, and other items weighing up to 50 pounds.Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.Deliver Passionate & Engaging Service to our GuestsYou will be passionate and truly engaged in taking care of our guests, recognizing individual guests, and anticipating their unique needs to exceed their expectations.You will consistently deliver our GUEST model:Greet or welcome everyone, warmly with a smileUse eye and ear contact and the guest's nameEstablish/anticipate needsSolve and own all requests/complaintsThank everyoneBuild a solid relationship with your ColleaguesTreat colleagues with respect and dignityCommitBe Authentic and RealCommunicate Openly, Honesty, and ClearlyOther duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.Anticipated Pay Range & Additional Job Information$20 to $22 base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.How We Reward YouAt Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.Here's a snapshot of what we offer:Medical, Dental & Vision InsuranceHealth Savings Account (HSA) with Company Match401(k) Retirement Plan with Company MatchPaid Vacation & Sick TimePaid Parental LeaveCompany-Paid Life InsuranceCompany-Paid Short-Term & Long-Term DisabilityHospital Indemnity, Critical Illness & Accident InsuranceEducational AssistanceSonesta Hotel Discounts (yes, you'll want to use these)Additional Perks & Employee DiscountsOur Commitment to YouSonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.Before You ApplyTo be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.