Azure Delivery Lead

Ensure the availability, performance, scalability, and reliability of Azure-hosted services.

Define and manage Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets.

Proactively monitor platform health and performance using observability tooling.

Perform root cause analysis and implement permanent fixes for recurring incidents.

Participate in incident management and on-call support rotations where required.

Lead blameless post-incident reviews, capture lessons learned, and drive corrective actions through to completion.

Reduce operational toil by identifying repetitive manual tasks and replacing them with automated, reusable engineering solutions.

Develop reliability dashboards and actionable alerts that focus on customer-impacting symptoms rather than infrastructure noise.

Design, deploy, and manage Azure infrastructure services including:

• Virtual Networks
• Application Gateways
• API Management
• Azure Kubernetes Service (AKS)
• Azure Firewall
• Azure Storage
• Key Vault
• Azure Monitor
• Azure AI Services

Implement cloud platform standards and best practices.

Support multi-region Azure deployments and platform modernisation initiatives.

Undertake capacity planning and performance engineering to ensure platforms can scale reliably in line with business growth and peak demand.

Develop and maintain Terraform modules and reusable infrastructure patterns.

Implement Infrastructure as Code (IaC) standards and governance controls.

Ensure infrastructure is version controlled, peer-reviewed, and fully automated.

Manage Terraform state securely and consistently across environments.

Build and maintain Azure DevOps CI/CD pipelines.

Automate infrastructure provisioning and application deployments using pipelines with automated delivery and testing routines.

Implement testing, security scanning, policy compliance, and release gates.

Support DevOps and platform engineering practices.

Create automation for operational runbooks, self-healing processes, deployment validation, and environment consistency checks.

Manage and Implement AI platforms and tools such as Claude & Open AI, to develop skills and support business adoption of agentic AI capabilities.

Implement and enable self-service approach to technology services.

Design and implement highly available Azure architectures.

Develop and maintain disaster recovery and business continuity capabilities.

Implement and test:

• Regional failover strategies
• Active/Passive architectures
• Active/Active deployments
• Traffic Manager and Front Door failover patterns
• Database resiliency and replication
• Backup and recovery solutions

Conduct regular resilience and recovery testing exercises.

Identify and reduce single points of failure across platforms.

Define and execute game days, chaos testing, and controlled failure scenarios to validate operational resilience.

Ensure platforms are secure-by-design.

Work closely with Security and Architecture teams to implement:

• Zero Trust principles
• RBAC controls / Managed Identities
• Network segmentation and Zone based architecture
• Secrets management

Support compliance requirements and operational audits.

Help coordinate security updates, patches, maintenance routines, and upgrades of the underlying system across partners and vendors

Embed reliability, security, and compliance controls into build and release pipelines to support production readiness.

Drive automation and reduction of manual operational tasks.

Improve deployment reliability and platform observability.

Contribute to architecture standards, runbooks, and operational documentation.

Partner with engineering, architecture, security, and service teams to define production readiness standards and reliability acceptance criteria.

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