Duchess Shift Supervisor

Job Description

Job Description

Step into leadership. Guide your team. Make excellence in service your everyday standard.

Duchess has been serving local communities for over 60 years—and our Shift Supervisors are key to keeping that legacy strong. In this role, you’ll support the management team in leading daily operations, coaching team members, and delivering excellent customer service. It’s the perfect next step for someone ready to lead, learn, and grow in a fast-paced retail environment.

• Support store operations including inventory and shift leadership 

• Coach and train team members to deliver friendly, efficient service 

• Ensure the store stays clean, safe, and customer-ready 

• Build relationships with customers, vendors, and your team

Other Qualifications include, but are not limited to walking, standing, squatting, lifting, carrying, and reaching. Ability to work in demanding circumstances  including variable temperatures, indoors and outdoors. 

What We’re Looking For 

• Education – High school diploma or equivalent 

• Experience – 1+ year of leadership experience in retail or food service Leadership – A team-first mindset with strong communication skills 

• Operations – Comfortable with scheduling, inventory, and basic store systems 

• Tech comfort – Familiar with POS systems and basic software (Word, Excel, Email) 

• ServeSafe certification – Required or willingness to obtain 

• Customer focus – Committed to creating a welcoming experience for every guest

Why Join Us

• Career growth – We promote from within and help you build your future 

• Great benefits – Health, dental, vision insurance and Employer-Paid Life Insurance 

• Financial security – Weekly pay, 401(k) with company match, and paid time off 

• Performance rewards – Monthly bonuses for hitting key goals 

• Community impact – Be part of a team that’s been trusted for generations

Ready to take the next step? Apply today and help us continue the Duchess tradition of service, leadership, and connection.

WORK AUTHORIZATION 

Evidence of work authorization upon employment is required in compliance with the Immigration Reform  and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment  eligibility within 3 business days of the first day of employment. 

AAP/EEO STATEMENT 

Englefield Retail provides equal employment opportunities (EEO) to all employees and applicants for  employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In  addition to federal law requirements, Englefield Retail complies with applicable state and local laws  governing nondiscrimination in employment in every location in which the company has facilities. This  policy applies to all terms and conditions of employment, including recruiting, hiring, placement,  promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Englefield Retail expressly prohibits any form of workplace harassment based on race, color, religion,  gender, sexual orientation, gender identity or expression, national origin, age, genetic information,  disability, or veteran status. Improper interference with the ability of Englefield Retail’s employees to perform  their job duties may result in discipline up to and including discharge. 

OTHER DUTIES 

Please note this job description is not designed to cover or contain a comprehensive listing of activities,  duties or responsibilities that are required of the employee for this job. Duties, responsibilities and  activities may change at any time with or without notice.