Dental Treatment Coordinator

Job Description

Job Description

Benefits:

• 401(k) matching
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Treatment CoordinatorNorthern Arizona Periodontics | Flagstaff, AZ

MondayThursday | Full-Time

Help Patients Change Their LivesNot Just Their Schedule.

Northern Arizona Periodontics is expanding, and we're looking for an exceptional Treatment Coordinator to join the founding team of our new Flagstaff office.

This is not your typical dental front office position.

Our Treatment Coordinators are educators, patient advocates, and trusted guides who help patients understand their periodontal health and confidently move forward with treatment that can change their lives.

If you're looking for a career where you can build meaningful relationships, continuously learn, and make a genuine difference in people's health, we'd love to meet you.

About Northern Arizona Periodontics

Northern Arizona Periodontics is a specialty periodontal and dental implant practice committed to providing exceptional clinical care and an unmatched patient experience.

We believe patients deserve more than great dentistrythey deserve to be heard, educated, respected, and cared for.

Our culture is built on:

• Integrity
• Compassion
• Accountability
• Teamwork
• Professional Growth
• Clinical Excellence
• Long-term Relationships

We are not interested in simply filling a position.

We are looking for someone who wants to build a long-term career with a practice that invests heavily in its people.

What Makes This Position Different?

You won't spend your day simply answering phones or scheduling appointments.

You'll help patients:

• Understand periodontal disease.
• Learn why treatment matters.
• Feel comfortable asking questions.
• Understand their financial options.
• Coordinate care with their general dentist.
• Begin treatment with confidence.

You'll become one of the most important people in a patient's healthcare journey.

What You'll Do

• Present doctor-prescribed treatment plans with confidence and compassion.
• Educate patients regarding periodontal treatment and long-term oral health.
• Coordinate surgical appointments.
• Maintain ownership of the provider schedule.
• Follow up with patients who have not yet scheduled treatment.
• Coordinate restorative care with referring dental offices.
• Collect treatment fees prior to treatment.
• Provide exceptional customer service through phone, email, and text communication.
• Maintain accurate documentation.
• Assist with front office operations as needed.
• Help create an outstanding patient experience from consultation through completion of treatment.

What We're Looking For

We're looking for someone who is:

• Passionate about helping others
• Compassionate and empathetic
• Exceptionally organized
• Detail-oriented
• Positive and professional
• Adaptable
• Accountable
• A strong communicator
• Eager to learn
• Comfortable using technology

Dental experience is preferred but not required.

If you have a history of providing exceptional customer service and are excited to learn, we encourage you to apply.

Our Ideal Candidate

• Our ideal candidate understands that education is more powerful than sales.
• They enjoy helping people.
• They take ownership.
• They look for solutions.
• They communicate professionally.
• They enjoy learning.
• They care about doing the right thingeven when no one is watching.
• Most importantly... They want a careernot just another job.

Schedule

• Full-Time
• MondayThursday
• Approximately 7:30 AM 5:30 PM

Training

Our new Flagstaff office is scheduled to open August 17, 2026.

Selected candidates should expect approximately three weeks of paid onboarding and training prior to opening, including hands-on training with our established team in Cottonwood.

This is an exciting opportunity to help build the culture of a brand-new specialty practice from the ground up.

Why You'll Love Working Here

• Four-day work week
• Competitive compensation
• Paid time off
• Paid holidays
• Retirement plan with employer match
• Continuing education and professional development
• Modern technology, including AI-assisted communication tools
• Positive, team-oriented culture
• Opportunity for long-term growth

Join Our Team

If you're looking for a workplace where integrity, education, teamwork, and exceptional patient care come first, we'd love to hear from you.

Come help us build something extraordinary in Flagstaff.

Northern Arizona Periodontics