AV Operations Coordinator - Milford MI

Av Operations Coordinator (Tactical Response Team)GM is building the world's most advanced driving assistance and self-driving vehicle technology to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicle technology will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many. GM employees have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed.The AV Operations Coordinator (tactical response team) is a frontline operations leader responsible for helping plan, launch, and stabilize manual and future supervised AV test operations across multiple markets. This role combines hands on in field operations, operator training and onboarding, and cross functional coordination with engineering, incident response, and vendor partners to safely deliver high quality data and reliable operations at scale.Operational Procedures & Execution:Serve as the SME in new markets and new program launches (e.g., manual data collection and supervised operations in new cities).Support the development and refinement of executable operational procedures and checklists that ensure safe, ongoing garage operations for AVTO launch activities.Document, communicate, and implement safe driving procedures including vehicle preparation, cleaning, charging, and deployment tasks.Assist in documenting and rolling out operational procedures related to AVTO activities, emphasizing consistency, safety, and operational readiness.Train new AVTO hires on fleet safety protocols and safe driving practices.Continuous Improvement:Identify operational issues, inefficiencies, or gaps and contribute to solutions through updated procedures and improved workflows.Support ongoing operational efficiency initiatives by helping drive improvements from initial identification through successful implementation.Cross-Functional Collaboration:Work closely with fleet management and other internal teams to support end-to-end safe and efficient operational execution.Communicate operational updates, issues, and recommendations clearly and confidently across diverse stakeholder groups.