Customer Service (Cabinets)

Join Our Growing Team

Smart, innovative, and hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.

We are proud to have been named the

Benefits that drive themselves

• Hourly wage of $18.00/hour!
• Full time: Monday-Friday, 9am-6pm.
• Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!
• We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, paid holidays off, and more!
• Employee discount program!
• Long-term career opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 branches across the country.
• Recognized as a top company in Tampa Bay 8 years running!

Overview

The cabinet coordinator is responsible for handling incoming requests via email, supplying lead times, and providing support to all Chadwell Supply representatives. Responsibilities include data entry of measurements provided and/or requesting quotes from vendors and ensuring all information is accurate.

What You Will Need

• Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers.
• Be able to properly identify cabinets and components associated with cabinetry.
• Be proficient in Microsoft Outlook, Word, and Excel.
• Having strong attention to detail, problem-solving skills, and proactive thinking is required.
• Be able to work in a self-managed, self-motivated team-oriented environment. This includes cooperatively scheduling work and meetings and the ability to multitask with frequent interruptions.

How You Will Make an Impact

• Be able to process stock orders, quotes, and returns accurately.
• Work quickly to provide substitutes for items placed on backorder if requested.
• Be able to process credit card authorizations on open orders.
• Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts.
• Be able to answer the phone with a clear friendly tone.
• Be responsible for reading and obeying all notes on accounts pertaining to the handling of our accounts.
• Acknowledge and answer all emails as they arrive.
• Remain logged into queues during business hours.