Web Content Specialist II

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 306 Pay Range: $60,300.00 - $90,500.00 Job Description The Web Content Specialist is responsible for working as a key member of the Web Operations Team to make updates to the website as requested by stakeholders or other teams in the university. The individual in this role will contribute ideas as well as work quickly and efficiently to accomplish tasks regarding the website updates. The ideal candidate will be willing to learn multiple CMS platforms as the website continually grows and adapts. This role works closely with the Web Operations Team Lead with page editing needs in their respective vertical and function to include updating/loading documents located in the DAM (Program guides, enrollment checklists, etc.) Essential Functions and Responsibilities: Ability to work in a cross functional environment for page creation or landing pages that are in line with team and organization goals Update data/stats/numbers across site Migration of CMS platforms and page transition Attending meetings essential to the respective vertical and function Typo/wording/minor error fixes or accuracy updates Creating/updating scholarship pages Creating/updating partners pages Posting state news releases Posting state, college, and general blogs Monitoring, identifying and fixing broken links (through Monsido) Publishing all other pages for WGU Support stakeholders in author responsibilities for their respective pages and sections Performs other related duties as assigned. Knowledge, Skill and Abilities: Website design, content creation, and general non-profit knowledge Interpret complex content for general audiences. Ability to lay out web pages with the user/client audience in mind. Ability to maintain many simultaneous projects, set and deliver upon realistic timelines, work as a team and with autonomy. Ability to train and teach others basic content management system skills. Excellent verbal and written communication skills. Excellent organizational skills, detail oriented Job Qualifications: Minimum Qualifications: 2+ years of experience with CMS required (preferably AEM) 3+ years of website content experience required Bachelor’s Degree in a related field required or equivalent experience (1 year of experience for 1 year of education) Preferred Qualifications: Industry experience in higher education Working knowledge of HTML or markdown This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at View email address on click.appcast.io. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law. In 1997, a coalition of 19 U.S. governors founded Western Governors University with a singular vision: to make higher education more accessible by offering full degree programs online. Starting small, we quickly expanded. Today, we’re one of the largest accredited online universities in the U.S. Click on the links below to learn more: Enrollment Counselor Evaluator Field Experience Roles (Part-time & Intermittent) Program Mentor Service Desk Technician Mexico Team