Floor Associate

Job Description

Job Description

About the ReStore: Habitat Broward ReStore is a discount retail outlet that provides a source of funds to support Habitat for Humanity of Broward on its mission of building homes, communities and hope for low-income families who are currently living in substandard conditions.

Reports To: ReStore General Manager and ReStore Managers

Time Requirements: 28 hours per week; approx. 4 hours a day between 9am-6pm--must be available on Saturdays

Position Summary: Assists the ReStore staff in general tasks, helps maintain a clean, organized, and attractive store, stocks and displays donations and provides customer service.

Position Responsibilities: Will vary depending on daily needs and may include…

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer or donor, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.

• Maintain an awareness of all promotions and advertisements

• Communicate customer requests to management

• Assist staff in maintaining safe, clean and adequate work environment and equipment.

• Lead volunteers and provide them with a positive volunteer experience.

• Safely load and unload (often heavy) donations and purchases.

• Helping customers take purchased items out to their vehicles

• Stocking and organizing donations according to staff requirements

• Disposing of materials as needed

• Any other tasks as assigned by manager.

Skills and Abilities Required:

• Friendly and helpful with good customer service skills

• Willingness to help a diverse customer base

• Self-motivated

• Must be able to handle tasks that require physical strength and endurance such as lifting 25 pounds, carrying, pushing and pulling

• Ability to work in a warehouse environment

• Ability to operate all equipment necessary to perform the job

• Ability to stand for an extended period of time

• Ability to communicate in English with customers and other staff

• Ability to read, count and write to accurately complete the job

• Ability to pass a drug test and a background check