Merchandiser Lead

Merchandiser Lead

The Merchandiser Lead is a veteran that is responsible for covering multiple routes while sustaining exceptional customer service for Keurig Dr Pepper brands to retail stores within an assigned territory. Shift and schedule full-time, 5:00 am until work is finished, 5 scheduled shifts per week, weekends required (days off fall during the week). Flexibility to work overtime as needed.

Position responsibilities include merchandise store shelving, coolers and displays with Keurig Dr Pepper brands in retail stores. Partner with sales representatives/managers to coordinate delivery and merchandising schedule. Build effective relationships with store personnel to assure superior customer satisfaction. Identify incremental sales opportunities for sales representative to pursue. Provide feedback on competitor activities and best practices. Cover routes and provide sales and/or merchandising services as assigned. Available to work weekends and holidays. Follow the 4 week training schedule established for merchandising team with new hires. Handle majority of swing merchandising needs. Train all merchandisers on best practices and help them grow. Brief the frontline employees on scheduling and meetings. Responsible for an area equal to 3 normal Merchandising routes.

Total rewards: Pay starting at $20.54 per hour. The employee will move to a higher rate of $21.61 per hour in the quarter after their 6 month anniversary. Benefits, subject to eligibility, and collective bargaining agreements (where applicable): medical, dental, vision, disability, paid time off (including vacation and sick time), 401k with company match, tuition reimbursement, and mileage reimbursement (avg. 100 mi/wk).

Requirements: 1 year of experience in customer service, involving tasks such as resolving customer issues, maintaining effective communication with store managers, and responding to customer requests. Ability to lift up to 50 lbs repeatedly. Capability to push and pull up to 100 lbs repeatedly. Possession of a valid driver's license. Access to a dependable and reliable vehicle.