Field Service Technician

Job Description - Field Service Technician (330499)

Field Service Technician

Job Number: 330499

Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, snowmobiles, side‑by‑side, all‑terrain vehicles, professional turf‑care equipment, and ground support equipment. Textron Specialized Vehicles markets products under several different brands. Its vehicles are found in environments ranging from golf courses to factories, airports to planned communities, and theme parks to hunting preserves.

Responsibilities

• Diagnose, troubleshoot, and repair equipment failures of electrical and gasoline golf cars, industrial vehicles, and turf vehicles in the field.
• Perform product deliveries, retrievals, and set‑ups to provide continuity of service and maintenance of accounts.
• Produce accurate, reliable, and timely information for all necessary work orders, parts orders, delivery reports, timesheets, and other paperwork as required.
• Communicate sales leads and customer feedback to appropriate parties including the service manager, technical representative or designated sales professional.
• Manage and maintain all assigned company equipment, inventory, and tools.
• Maintain assigned company vehicle and/or trailer in the areas of cleanliness, preventative maintenance and inspections.
• Comply with all state and local laws while operating company vehicle.
• Perform all other related duties as assigned by management.

Qualifications

• Education: High school diploma or equivalent required; technical certification/diploma preferred.
• Years of Experience: 2 or more years of mechanical experience; previous experience servicing golf cars preferred.
• Must possess a valid driver’s license and must comply with TSV Pool, Fleet, and DOT policies.

Benefits

Textron’s compensation package includes competitive base pay and provides eligible employees with benefit programs. Benefits may include health insurance and prescription plan coverage, dental insurance, family building benefits, vision insurance, mental health resources, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs that provide employees time away from work.

The pay range for this position is $41,800 - $70,700 per year (general guide only). Compensation is based upon candidate experience and qualifications, as well as market and business considerations.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.