Telepharmacy Technician - (Onsite - Store 69 - Peoria, AZ) - Full Time

divh2Lead Pharmacy Technician/h2pWere building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, youll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time./ppHealth is everything. At CVS Health we are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, were helping people on their path to better health from advising on prescriptions to helping manage chronic and specialty conditions. Because were present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Lead Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day./ppLead Technicians build upon the skills and responsibilities of the Pharmacy Technician and are focused on being a role model, mentor and guide to the pharmacy team while supporting the Pharmacists. This position provides an opportunity, in a leading retail pharmacy setting, to excel in a complex, high impact patient focused role and to positively impact the lives of others. The ideal candidate must be able to triage pharmacy tasks, balance efficiency with accuracy, work both independently and as a team in a fast- paced environment, and achieve excellence in customer service through compassion and genuine care for all patients while ensuring all medication needs and regulatory compliance standards are met. Pharmacy Technicians must demonstrate ethical conduct and maintain patient confidentiality at all times./ppEssential Functions:/pulliPromotes a path to better health by engaging customers to learn about their health and medications; educates customers about CVS services and products appropriately positioning CVS as a partner in customers path to better health./liliFocuses on the customer, keeping the customer top of mind at all times, prioritizing customer needs, displaying genuine care and empathy in all interactions, and ensuring complete customer satisfaction./liliUnderstands and follows applicable Federal and State laws (e.g., HIPAA), regulations (e.g., OSHA), professional standards, and ethical principles; complies with CVS policies and procedures to ensure patient safety and protect patient privacy and security./liliEffectively follows workflow procedures with an in-depth understanding of each workstation (i.e., Pick- Up, Drop-Off, Drive-Thru, Production) for day-to-day coordination and processing of patient medication orders; manages own responsibilities while shifting to help the team where needed./liliDelivers results while balancing quality and efficiency in all tasks, maintains accuracy while consistently meeting workflow and inventory management goals./liliDemonstrates compassion and care by proactively identifying and resolving potential problems to ensure customers have their medications when needed; collaborates with immediate and extended pharmacy teams, medical staff, insurance companies, and customers alike to resolve issues, ensure accuracy, and deliver timely resolution of any medication or insurance related concerns./liliActively seeks opportunities to expand clinical, technical and insurance knowledge, leveraging available tools and training resources, to develop the basic drug understanding and technical expertise needed to accurately and more effectively assist customers./liliContributes to high-performing teams by looking for opportunities to contribute to individual and broader team goals, remains flexible for both schedule and business needs while easily adapting to changes at work to enables supportive, collaborative, and challenging work environment./liliAssists Pharmacist with managing day-to-day activities and administration which may include daily and weekly reports as well as pharmacy scheduling./liliCoordinates/implements the training and development of support staff with field training team. Willingly coaches, trains and mentors new colleagues to develop the team and share best practices. Provides support staff performance feedback to the Pharmacy Manager to contribute to their growth and development./liliLeads with heart by setting an example of outstanding performance for his or her team. Remains flexible, provides coaching, is supportive and respectful while always striving to get better./liliProactively takes on additional tasks and responsibilities, demonstrating a strong work ethic. Identifies opportunities and shares insight on how to improve patient care and customer service./liliProvides training, acts as back up and provides mentoring and coaching to the Inventory Specialist./li/ulpDisclaimer:/ppThe above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job./ppBased on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process./ppRequired Qualifications:/pulliPTCB National Certification/liliMust be at least 16 years of age/liliLicensure requirements vary by state/liliAttention and Focus/liliCustomer Service Orientation/liliCommunication Skills/liliMathematical Reasoning/liliProblem Resolution/liliPhysical Demands:/li/ulpPreferred Qualifications:/pulliWork 30 hours or greater per week/liliGreater than 1 year experience as a CVS Pharmacy Technician/liliExperience in Inventory Specialist role/li/ulpEducation:/ppHigh School diploma or equivalent preferred but not required./ppAnticipated Weekly Hours: 40/ppTime Type: Full time/ppPay Range: $17.15 - $27.15/ppThis pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors./ppWe anticipate the application window for this opening will close on: 06/21/2026/ppQualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws./p/div