Computer Assisted Ordering Technician

Summary

Computer Assisted Ordering Technician position is located at a commissary store within the Defense Commissary Agency (DeCA) system. The incumbent performs Computer Assisted Ordering (CAO) tasks at a store under general supervision, and is responsible for all CAO system and item maintenance affecting the in-stock position for assigned area of responsibility.

Read the entire announcement before starting the application process.

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Duties

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• Maintains the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands.
• Uses radio-frequency hand-held terminal to gather data necessary to update and adjust inventory.
• Records and updates Balance on Hand (BOH) date; maintains perpetual inventory and audits credit.
• Performs daily inventory audit of items not-in-stock and overwrite items.
• Evaluates stock levels of all CAO categories daily by physically reviewing the storage and display shelf locations, shippers and warehouse.
• Interfaces with all levels of management and deals directly with commercial distributor/vendor stocking representatives on issues affecting CAO.

Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position. This critical information is found under:

• Duties and Qualifications
• How to Apply (including a preview of the assessment questionnaire, if applicable)
• How You Will be Evaluated

Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.

Requirements

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Conditions of employment

• Be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship is required.
• Meet minimum age requirement. See the Additional Information.
• Males born after 12-31-1959 must be registered with or exempt from Selective Service.
• Appointment is subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at
• Appointment is subject to a favorable suitability or fitness outcome, as determined by a completed background investigation. New federal employees will be fingerprinted.
• Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
• May be subject to a probationary/trial period.
• Direct deposit of pay is required.
• Meet the physical requirements identified in the Qualifications section.

Qualifications

You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, or a combination of the two to qualify.

Experience: One (1) year of specialized experience equivalent to at least a GS-04 as described in the vacancy announcement. Specialized experience for this position includes experience using handheld terminals to gather data necessary to update and adjust inventory; experience

ensuring optimal shelf space allocation for available stock; ordering product; and/or maintaining a perpetual inventory.

OR

Basic Requirement: I have completed at least (4) four full years of education above the high school level in an accredited business, secretarial or technical school, college or university.

You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Physical requirements : (1) Stand, stoop, kneel, bend and climb for prolonged periods. (2) Lift, push, pull, carry, and handle items weighing up to 40 pounds independently and occasionally over 40 pounds with assistance. You will attest to your ability to perform these physical requirements in the Questionnaire.

As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics).

If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Assessment. This additional online assessment is required and must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire Competency Based Assessments. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire Competency Based Assessments.

• Automated Ordering Systems
• Communication
• Minimum Qualifications GS-05 (Specialized Experience)
• Operational Practices

Fair Labor Standards Act (FLSA) : Nonexempt

Bargaining Unit Status : Not Covered

Obligated Position : No

Those retired under CSRS or FERS considered : No. DoD criteria not met.

Work environment : The work environment involves moderate risks or discomforts which require special safety precautions. A significant amount of work is performed in the warehouse which is often drafty, and noisy and special precautions must be used while working around material handling equipment. Work may be performed in the freeze and chill boxes exposing incumbent to extremes of temperature. Employees are required to wear protective clothing provided, such as freezer gear when performing such duties.

Telework eligible :No

Remote work eligible : No

Education

USING YOUR EDUCATION TO QUALIFY.

You MUST provide transcripts and/or other documentation to support your educational claims.

Transcripts. REQUIRED when using education to meet qualifications or when education is required.

Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.

Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.

When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.

Additional information

Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.

• Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected. The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay.
• The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
• Applicants with financial difficulty are not automatically removed from consideration.
• Selectees are required to complete an online onboarding process.
• Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326.

The following may result in a rating of ineligible. Ineligible applicants receive no consideration.

• Submitting an incomplete application package, such as missing documents, illegible documents, and/or missing information necessary to determine qualifications and eligibility. A resume reflecting part-time (PT)/full-time (FT) or nothing rather than the number of hours worked per week (e.g., 40, 30, 20, etc.) may be considered incomplete.
• Submitting encrypted documents or uploading Adobe portfolio documents.
• Submitting any document that contains a photo or image of you.
• Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
• Overstating your qualifications and/or experience in your application materials or questionnaire responses.
• Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.