Senior Product Solutions - Vice President

As a Senior Product Solutions Associate in the Card Account Management and Card Financial Transactions products, you are a significant contributor to a team that defines and configures complex product solutions for key client relationships and prospect opportunities. You will collaborate with Business, Product, and Technology leadership to improve our issuer platform , create and deliver customer features, and support scrum teams. This role provides a unique opportunity to contribute to a leading financial institution and shape the future of our card services. Job responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery. Maintain product roadmap and prioritized backlog that guides development efforts and ensures alignment with the product vision. Considers and plans for upstream and downstream implications of new product features on the overall product experience. Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers. Collaborate with Technology partners on product enhancements requirements and troubleshooting when product issues are raised. Support the end to end product development lifecycle, from ideation and design to development, testing and launch. Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle. Writes the requirements, epics, and user stories to support product development. Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in problem-solving on a team within a cluster of products. Proficient knowledge of the product development life cycle. Experience in product life cycle activities including discovery and requirements definition. Demonstrated prior experience working in a highly matrixed and complex organization. Strong analytical skills. Strong written and verbal communication skills with the ability to articulate concepts to senior management and customers across business and technology organizations. Ability to develop collaborative relationships with business stakeholders. Curiosity to dig into data to identify root cause and efficiency opportunities. Creative problem solver. Ability to use data to tell stories and drive behavior and translate business objectives into quantifiable metrics. Proficiency in Microsoft Word, Excel, and PowerPoint. Preferred qualifications, capabilities and skills Functional knowledge of all Card and CCB domains impacting the Card Customer. Knowledge on Credit card Issuer platform and credit card payment life cycle experience is preferable. Prior technical knowledge of coding languages (Cobol, Java, etc.) and expertise in the functionality present and its usage in the systems/application/platforms that support Chase Card Customer Experiences. To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT). We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Equal Opportunity Employer/Disability/Veterans #J-18808-Ljbffr