Hybrid Tier 2 Technical Support Specialist
PracticeTek
PracticeTek seeks a Customer Support Specialist II to join our hybrid team in California. You will handle Tier 2 inquiries via phone, chat, and email, mentor Tier 1 staff, and coordinate escalations while improving workflows with cross-functional teams. Candidates should have 3–4 years in technical support, experience with CRM/ticketing software, and strong SQL troubleshooting skills. Competitive benefits and growth await. #J-18808-Ljbffr
Vacancy posted more than 2 months ago
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