Guest Services Agent

Description

We are always accepting applications for Guest Services Agent!

At Vacation Homes Collection, great people make great experiences. While we may not have an immediate opening for this role, we're always building our team and welcome applications from talented individuals year-round. If your background aligns with this position, please submit your resume - we'll reach out when an opportunity matches.

Job Overview:

Vacation Homes Collection, the premier vacation rental company in Orange Beach, AL, is expanding our in-house Guest Services team! If you are a highly organized individual with a great attitude and strong computer skills, this is your chance to work in beautiful Orange Beach, AL in a fast-paced environment. At Vacation Homes Collection we pride ourselves on being different. It all starts with our Culture, and Culture is everything to us. Visit our website at to find out more about our company.

Job Responsibilities:

• Manage guest relations
• Offer excellent service to current guests
• Schedule maintenance and property preparation tasks
• Maintain communication between internal departments, vendors, and contractors

Qualities of an Ideal Candidate:

• Strong organizational skills
• Attention to detail
• Dependable
• Honest
• Ethical
• Ability to prioritize and manage multiple tasks
• Great attitude and people skills
• Strong oral and written communication skills
• Self-motivated
• Works well individually and with a team
• Fast learner
• Flexible schedule

As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. See the link below:

Requirements

Qualifications:

• High school diploma or equivalent
• Customer service experience
• Strong computer skills with programs like Microsoft Word, Excel, and Google family
• Availability to work weekends and evenings

Schedule:

This is a full-time position located in Orange Beach, AL. Working days will be Sunday through Saturday with scheduled days based on business