Project and Metrics Lead

Job Overview We are searching for the best talent for a Project & Metrics Lead based out of either Horsham, PA or Titusville, NJ. Responsibilities Owning the LEO demand planning process — tracking forecasted versus actual work volume, resource utilization, and delivery performance — and producing the metrics and reporting that enable leadership to make informed portfolio and capacity decisions Establishing and governing project management standards across the LEO function, overseeing a pool of contracted project managers who support learning delivery — ensuring consistent methodology, quality, and on‑time execution across the portfolio Managing the day‑to‑day operational infrastructure of the LEO function — including budget stewardship, resource tracking, operational reporting, and process compliance — ensuring the function runs efficiently and within established parameters Leading or supporting strategic operational initiatives undertaken by LEO — including process redesign, operating model improvements, and cross‑functional projects — from planning through execution and measurement Developing and maintaining dashboards and reporting frameworks that provide LEO leadership and key stakeholders with timely, accurate visibility into functional performance, delivery status, and resource deployment Contributing to vendor management activities related to contracted project management resources, including onboarding, performance monitoring, and contract compliance Partnering with the Tech & Data Lead (when needed) to ensure operational and portfolio data flows are accurate and integrated across LEO systems Providing ad‑hoc operational analysis and reporting in support of leadership requests and business reviews Qualifications Education: Bachelor’s degree required Minimum 7 years relevant professional experience Demand Planning & Forecasting: Demonstrated ability to build and manage demand planning processes — tracking forecasted versus actual work volume and translating data into actionable operational recommendations Portfolio & Metrics Management: Proficiency in developing and maintaining performance dashboards and reporting frameworks that provide clear, accurate visibility into functional delivery and resource utilization Project Management: Strong command of project management methodologies and tools; experienced in overseeing project management resources across a concurrent portfolio of work Operational Excellence: Ability to design, implement, and continuously improve operational processes — including budget stewardship, resource tracking, and compliance — that keep a complex function running efficiently Strategic Thinking: Ability to identify operational gaps and lead initiatives that meaningfully improve how the function works — not just maintain existing processes but evolve them Data Fluency: Comfort working with operational and portfolio data — building reports, identifying trends, and communicating insights clearly to both operational and senior leadership audiences Stakeholder Management: Strong interpersonal and communication skills; able to work effectively across capability groups, contracted resources, and senior leaders to align on priorities and drive execution Preferred: Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time Benefits The anticipated base pay range for this position is $122,000 to $212,750. Employees may be eligible for medical, dental, vision, life insurance, disability, retirement plans, and paid time off. Equal Opportunity Employment Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (View email address on click.appcast.io) or contact AskGS to be directed to your accommodation resource. #J-18808-Ljbffr