Business Technology Analyst 2

Transfer Agent Job Description

U.S. Bank Global Fund Services (GFS) offers fund administration, compliance, legal administration, fund accounting, fulfillment, distribution and marketing, custody, securities lending, transfer agent and shareholder services and alternative investment product services. We provide the products and services necessary for fund sponsors to focus on investing while we protect their business interests and minimize risks.

As a Transfer Agent, we act as liaison and provide service to over 200 mutual fund companies and their shareholders. We have numerous opportunities for individuals, with excellent multitasking abilities to provide a superior level of service to our growing group of high profile clients and their shareholders. Efficient and detail oriented individuals will be able to showcase their talents and develop long lasting relationships through excellent verbal, and written communications.

Job Description:

• Maintain, update, and administer the internal mutual fund application (FundSource), ensuring accurate and timely data is available for customer processing and servicing
• Review and interpret fund literature to support routine audits and the setup of new mutual funds, ensuring data accuracy and alignment with operational standards
• Manage and update information for both standard and complex fund families, applying strong attention to detail and sound judgment
• Process and complete requests received through a shared team mailbox within required turnaround times (typically next business day), including:
  • Uploading and organizing documentation
  • Interpreting and entering fund data into systems
  • Applying established department standards and controls
• Review, verify, and approve work completed by team members to ensure accuracy, consistency, and compliance with procedures
• Effectively prioritize daily workload to meet established performance expectations and deadlines
• Lead and support projects focused on enhancing FundSource, including adding new data and performing cross-fund audits
• Serve as a reviewer and contributor in maintaining and updating team procedures, work instructions, and tools
• Participate in initiatives that promote continuous improvement, operational risk awareness, and process efficiency
• Actively contribute to a collaborative team environment focused on employee engagement and high-quality service delivery
• Perform additional duties and responsibilities as assigned

Basic Qualifications:

• Bachelor's degree, or equivalent work experience
• One to two years of direct experience, or three to five years of related experience

Preferred Skills/Experience:

• Proficient computer skills, especially Microsoft Office applications
• Intermediate knowledge in the Mutual Fund Industry.
• Minimum of two years' experience in Mutual Fund Operations.
• Ability to research and analyze information.
• Established interpersonal, verbal and written communication skills.
• Ability to perform multiple tasks in a dynamic working environment with minimal supervision.
• Ability to work as part of a project/team
• Experience with creating electronic files, converting documents to.pdf file formats, uploading documents and document scanning.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $60,435.00 - $71,100.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.