Product Designer

A fast-growing fintech company in the cross-border payments sector is seeking a Senior UX/Product Designer to shape the user experience across its remittance, digital wallet, and card products. Serving customers across the US and Latin America, the business combines startup agility with the support and stability of a larger parent organization. The successful candidate will lead UX strategy and execution from discovery through launch and ongoing optimisation. Working closely with product, engineering, compliance, and legal stakeholders, they will simplify complex financial journeys and create intuitive experiences that build trust and confidence for users sending and receiving money internationally. Key Responsibilities Own and define the UX vision across remittance, wallet, and card products from discovery through launch and iteration. Conduct user research across US and LATAM markets, translating customer insights into product decisions and improved user experiences. Simplify complex payments infrastructure, including FX, settlement processes, and payment rails, into intuitive customer journeys. Partner closely with product and engineering teams to influence scope, prioritisation, and technical trade-off decisions. Ensure compliance, risk, and regulatory requirements are embedded into the customer experience from the outset. Design and optimise loyalty and rewards experiences to drive customer engagement, retention, and repeat usage. Establish and maintain UX standards, patterns, and design guidelines across the product portfolio. Required Experience & Skills Significant UX/Product Design experience with a strong portfolio demonstrating successful delivery of financial services or fintech products. Deep understanding of payments, fintech, or related financial services environments. Strong user research capabilities, including planning, conducting, and synthesising research into actionable design solutions. Experience designing intuitive experiences within highly regulated and complex customer journeys. Ability to influence cross-functional teams and operate effectively within a fast-paced, ambiguous, and evolving environment. Strong systems-thinking and experience building scalable design frameworks and standards. Preferred Experience Experience designing products for Latin American customers and markets. Knowledge of financial crime, payments, or card compliance frameworks, including AML, KYC, and PCI-related requirements. Professional fluency in both English and Spanish. #J-18808-Ljbffr