Housekeeping Supervisor

JOB SUMMARY To plan, organize, develop, and direct the overall operation of the Housekeeping Department in accordance with current federal, state, and local standards, guidelines and regulations, and facility policies. QUALIFICATIONS Must possess a high school diploma or equivalent. Must be able to read, write, and speak the English language in an understandable manner. Must possess the leadership and supervisory ability and willingness to work harmoniously with all personnel. Must possess the ability to make independent decisions and to take directive action when circumstances warrant such action. Must possess the ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel and the general public. Must have the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, procedures, etc., of the Housekeeping Department. PHYSICAL REQUIREMENTS Must be able to move intermittently throughout the workday. Must be in good general health and able to cope with the mental and emotional stress of the position. Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position can be fully met. Must be able to work with the ill, elderly, young, disabled, psychiatric, emotionally upset and, at times, hostile people. May be required to lift, push, pull and move equipment, supplies, in excess of fifty (50) pounds throughout the day. Must be willing to follow correct infection control guidelines including the usage of Personal Protective Equipment. Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to the (HIV) AIDS and Hepatitis B viruses. ESSENTIAL FUNCTIONS Plans, develops, organizes, implements, evaluates, and directs the Housekeeping Department. Assures that all Housekeeping Procedures are followed in accordance with Alden policies. Directly supervises employees and instructs staff providing in-service to promote job knowledge, safety, and proper sanitation. Identifies problems within the housekeeping purview. Develops and implements solutions with the assistance of the Administrator and Corporate Housekeeping and Laundry Coordinator. Coordinates housekeeping services and activities with other departments. Develops and maintains a cleaning schedule to meet the demands of the facility to ensure a clean, sanitary, odor free environment. Ensures that all housekeeping personnel follow established facility policies and procedures, including appropriate dress code and PPE. Reports all concerns made by the resident or his/her family according to policy. Meets with the Housekeeping personnel, on a regularly scheduled basis to assist in identifying and correcting problem areas, and/or the improvement of services. Recruits, interviews, and hires housekeeping personnel with the approval of the Administrator. Schedules department work hours, personnel, work assignments etc., to expedite work, following Union guidelines where necessary. Counsels/disciplines housekeeping personnel in accordance with Alden Work Rules (and Union guidelines if applicable) as requested or as necessary. Completes performance evaluations timely. Makes rounds regularly to assure that housekeeping personnel are performing required duties, and to assure that appropriate Housekeeping Procedures are being followed. Creates and maintains an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the Department. Assists in implementing and maintaining an effective orientation program that orientates the new employee to the facility, his/her department, and its policies and procedures. Attends and participates in continuing education programs. Ensures that facility equipment is maintained in accordance with manufacturer’s guidelines and Alden policies. Places orders for equipment and supplies as necessary, following established budgetary guidelines. Maintains budgetary restraints by following established procedures for preparing purchase orders for review by the Administrator prior to ordering. Participates in the development, maintenance, and implementation of the Alden’s Quality Assurance Program for the Housekeeping Department. Attends Department Head meetings, Infection Control Meetings, Quality Assurance meetings, and Corporate Housekeeping Meetings, etc. as directed. Performs other related duties as assigned. GENERAL BENEFITS Paid Holidays Paid Sick Time Paid Time Off Retirement / Pension Plan Health Insurance Dental Insurance Life Insurance Vision Insurance #J-18808-Ljbffr