Part Time Medical Receptionist

Job Posting: Part-Time Medical Receptionist

Location: Tucker, GA (On-Site)

Position Type: Part-Time (24 hours/week)

Schedule: Tuesday, Wednesday, and Friday | 9:00 AM 5:00 PM

Compensation: $20.00 per hour

About Us

At [Insert Company Name], we are dedicated to providing compassionate, high-quality behavioral health and wellness care to individuals and families throughout our community. We strive to create a warm, non-judgmental, and supportive environment for both our clients and our team members.

Position Overview

We are seeking a reliable, empathetic, and organized Part-Time Medical Receptionist to join our front-office team. As the first point of contact for our practice, you will set the tone for our clients' visits by greeting them warmly, coordinating appointments, and managing front-desk administration.

The ideal candidate brings a blend of professional phone etiquette, administrative efficiency, and a calm, compassionate demeanor well-suited for a behavioral health setting.

Key Responsibilities

• Client Greeting & Check-In: Welcoming clients, visitors, and clinicians with warmth and professionalism; facilitating intake paperwork and collecting co-pays or payments.
• Phone & Communication: Answering incoming phone calls, responding to inquiries, screening calls, taking clear messages, and routing them to appropriate clinical staff.
• Scheduling: Scheduling, rescheduling, and confirming client appointments across provider calendars; monitoring cancellations and waitlists.
• Digital & Administrative Support: Utilizing Google Workspace (Gmail, Google Calendar, Docs, and Sheets) and our practice management/EHR system to manage records, document communications, and organize files.
• Confidentiality & Compliance: Strictly maintaining client privacy in accordance with HIPAA guidelines and clinic policies.
• Office Maintenance: Maintaining a neat, welcoming, and tidy reception and waiting area; monitoring office supplies and notifying management when reorders are needed.

Qualifications & Requirements

• Education: High school diploma or equivalent (Associate degree or medical administrative certification is a plus).
• Experience: 1+ years of medical receptionist, front desk, or customer service experience (experience within behavioral health, mental health, or psychiatric services preferred).
• Technical Skills: Proficiency with Google Workspace (Docs, Sheets, Calendar, Gmail) and comfort learning Electronic Health Record (EHR) software.
• Medical Terminology: Basic understanding of medical office workflows, terminology, and HIPAA standards.
• Communication & Etiquette: Exceptional verbal communication, active listening skills, and polished telephone manners.
• Interpersonal Skills: Patience, empathy, and emotional intelligence when interacting with clients experiencing stress or mental health challenges.
• Reliability: Consistent attendance and punctuality for the scheduled Tuesday, Wednesday, and Friday shifts (9:00 AM 5:00 PM).

What We Offer

• Competitive hourly wage ($20.00/hour)
• Consistent, daytime schedule (no nights or weekends)
• A supportive, team-oriented work environment dedicated to community wellness