Landscaping Account Manager

Job Description

Job Description

Landscaping Account Manager - Client Relations

Department: Sales
Job Type: Full-Time, Salaried, Exempt
Reports To: VP of Sales

Position Overview

We are seeking an experienced and motivated Landscaping Account Manager - Client Relations to join our sales team. This role is responsible for growing existing accounts, developing new business, and building strong, long-term relationships with residential, commercial, and multi-family clients.

The ideal candidate will have proven sales and account management experience within the landscaping industry , with a strong understanding of commercial, multi-family, and HOA landscaping services. This position combines sales, client relationship management, project coordination, and field operations.

Key ResponsibilitiesSales & Business Development

• Develop and pursue new sales opportunities within an assigned territory.

• Generate new business through cold calling, warm outreach, email, and in-person meetings.

• Meet and exceed established sales and revenue goals.

• Build and expand relationships with commercial, multi-family, HOA, and other property-management clients.

• Identify opportunities to upsell and expand services within existing accounts.

• Conduct property/site inspections to identify enhancement and service opportunities.

• Measure properties, prepare estimates and contracts, present proposals, and manage the sales process from prospecting through closing.

• Convert one-time customers into long-term clients through strong service and consistent follow-up.

Client Relations

• Build and maintain strong relationships with customers throughout the project lifecycle.

• Serve as the primary liaison between clients, sales, field operations, and internal teams.

• Understand client needs and recommend appropriate landscaping solutions.

• Discuss design options and make adjustments based on customer requirements.

• Attend client meetings, property walkthroughs, and site reviews.

• Maintain clear written documentation of agreements, change orders, decisions, and follow-up items.

Project Coordination & Operations

• Collaborate with construction supervisors, designers, foremen, and field teams to ensure projects meet client expectations.

• Participate in production meetings and assist with project scheduling.

• Review project requirements, site conditions, and special instructions with operations teams.

• Create and manage watering maps and irrigation schedules for commercial and multi-family properties.

• Monitor snow and ice management needs and communicate service recommendations to clients.

Field Management & Quality Assurance

• Conduct site inspections before, during, and after project completion.

• Monitor project progress and ensure work meets company and customer standards.

• Identify and troubleshoot field issues and work with supervisors and foremen to develop solutions.

• Perform final quality-control inspections and coordinate any necessary corrections before project closeout.

Required Qualifications

• 3-5 years of sales or account management experience.

• 3-5 years of experience in the landscaping industry, with commercial, multi-family, or HOA sales experience required.

• Strong knowledge of landscaping services and customer requirements.

• Working knowledge of horticulture and plant identification .

• Strong customer service, relationship-building, and negotiation skills.

• Proven ability to develop new business and grow existing accounts.

• Strong presentation, communication, and closing skills.

• Excellent organizational and time-management abilities.

• Proficiency with Microsoft Office and general computer applications.

• Valid driver's license that meets company insurance requirements.

• Ability to pass a pre-employment drug screening.

• Strong English communication skills; bilingual Spanish is a plus .

Preferred Qualifications

• Bachelor's degree with 3-5 years of relevant experience, or an equivalent combination of education and experience.

• Strong turf management knowledge.

• Experience working with commercial property managers, HOAs, and multi-family communities.

• Established relationships within the landscaping or property-management industry.

Core Competencies

• Customer-focused and relationship-driven

• Strong sales and business development mindset

• Professional and confident communication

• Effective negotiation and presentation skills

• Strong problem-solving abilities

• Highly organized and detail-oriented

• Self-motivated and results-driven

• Ability to work independently and collaboratively

• Comfortable working in a fast-paced, field-oriented environment

Work Environment

This position combines office work, client meetings, and on-site property visits . The Account Manager will regularly interact with field teams and visit active job sites and customer properties.

The role may involve exposure to outdoor weather conditions, noise, and active work environments. Occasional evening or after-hours client meetings and walkthroughs may be required.

Standard office hours are generally 8:00 a.m. to 5:00 p.m. , with seasonal schedule adjustments possible during the winter months.

Physical Requirements

• Ability to regularly visit and inspect various property types.

• Ability to walk active job sites and outdoor properties.

• Ability to bend, kneel, stretch, and move around properties as needed.

• Ability to work outdoors in varying weather conditions.

Compensation & Benefits

• Competitive base compensation

• Uncapped commission structure

• Medical, dental, and vision insurance

• 401(k) retirement plan with company match

• Bonus opportunities

• Paid time off (PTO)

• Holiday pay

• Tuition reimbursement opportunities

• Professional development opportunities

• Team-oriented work environment

• Access to a company vehicle

\nCompany Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.