Chief Operating Officer

Overview

Scott M. Brown & Associates is a growing family law firm serving clients across multiple Texas markets. The firm is known for high-quality legal work, strong client advocacy, and a strong founder-led vision.

With significant growth already underway, the firm is seeking its first Chief Operating Officer to bring structure, accountability, and operational excellence to the organization and help scale the business deliberately and sustainably.

ROLE OVERVIEW

This is a high-impact leadership role for a true operator and builder. The COO will be responsible for running the day-to-day operations of the firm, overseeing all departments and department heads, and ensuring the business operates efficiently, profitably, and in alignment with the firm’s growth goals.

This role is not advisory. It is hands-on and execution-focused.

The COO will serve as the integrator to the Managing Attorney (visionary)—translating vision into execution, driving accountability across the organization, and ensuring that priorities are implemented effectively and consistently.

The ideal candidate has experience scaling small to mid-sized professional services organizations, thrives in a fast-paced environment, and is comfortable taking ownership of outcomes.

KEY RESPONSIBILITIES

Day-to-Day Operations Leadership

• Own and oversee the daily operations of the firm across all departments
• Directly manage and hold accountable department heads (intake, consultations, legal, billing, etc.)
• Ensure alignment, communication, and execution across the organization

KPI Management & Accountability

• Establish, track, and enforce key performance indicators across all departments
• Build and maintain dashboards to monitor performance in real time
• Drive accountability through regular reporting, meetings, and performance managemen

Operations & Process Build-Out

• Evaluate current workflows and implement standardized, scalable processes
• Create and document systems that allow the firm to grow without sacrificing quality or client experience
• Continuously identify inefficiencies and implement improvements

Firm Growth & Scalability

• Partner with the Managing Attorney to execute the firm’s growth strategy
• Build operational infrastructure to support increased case volume, staffing, and potential expansion
• Help transition the firm from founder-reliant to system-driven
• Oversee organizational structure, roles, and reporting lines
• Partner on hiring, onboarding, and performance management
• Ensure each department is properly staffed, trained, and accountable

Financial & Business Oversight

• Monitor revenue, profitability, and key financial metrics
• Oversee billing, collections, and accounts receivable processes
• Identify opportunities to improve efficiency, margins, and overall financial performance

Leadership Partnership

• Serve as the operational counterpart to the Managing Attorney
• Drive execution of firm priorities from concept through completion
• Bring structure, discipline, and follow-through to all major initiatives

IDEAL CANDIDATE PROFILE

Required Experience

• Proven experience scaling a small to mid-sized organization
• Experience in professional services (law firm experience strongly preferred)
• Track record of building systems, processes, and teams in a growth environment
• Previous role as COO, Head of Operations, Director of Operations, or similar

Traits That Matter Most

• Builder mentality — creates structure, not just manages it
• Highly accountable and comfortable holding others accountable
• Data-driven and focused on measurable results
• Strong communicator with the ability to lead attorneys and staff
• Hands-on operator who is willing to be in the details when needed
• Thrives in an in-office, fast-paced environment

Why This Role

• True second-in-command role with direct partnership with the founder
• Full ownership of day-to-day operations and team performance
• Opportunity to build and scale a high-growth law firm
• High-impact position with long-term upside

Additional Job Application Terms

This job is part of LinkedIn’s Full-Service Hiring beta program. Eligibility is limited to candidates located in and performing services in the United States, excluding those based in Alaska, Hawaii, Nevada, South Carolina, or West Virginia.

We’re committed to making our hiring process as smooth and timely as possible, and we understand that waiting to hear back can add to the anticipation. If you’re a potential fit, our team will reach out within two weeks to progress you to the next stage. If you don’t hear from us in that time, we encourage you to explore other opportunities with our team in the future, and we wish you the very best in your job search.