Corporate Traveler - Junior Commission Specialist - Philadelphia, USA

Corporate Traveler - Junior Commission Specialist - Philadelphia, USA Job no: 531208-A Brand: Corporate Traveler (US) Work type: Full time Location: Pennsylvania, USA Categories: Finance A world where tech and people work collectively to make corporate travel simpler, faster and easier. Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers while demonstrating ongoing value to decision‑makers, travelers and bookers. Corporate Traveler has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award‑winning, forward‑thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented. About the Opportunity As the Americas Groups Commission Specialist, you’ll play a critical role in maximizing hotel group commission recovery across the US and Canada. This role sits at the intersection of finance, supplier partnerships and operational excellence – where your accuracy and persistence directly impact business performance. Key Responsibilities Proactively monitor outstanding hotel group commissions and follow up with hotel partners via email and phone to ensure timely payment. Validate receipt of commission payments in partnership with finance, ensuring accuracy and alignment with financial records. Provide insights on delinquent accounts and collaborate with internal teams to elevate and resolve issues. Audit and validate group contracts to confirm commission eligibility and enable accurate invoice generation. Generate accurate group commission invoices in compliance with country‑specific taxation requirements. Prepare and issue supporting documentation to hotel partners to facilitate timely commission processing. Collaborate with hotel partners and external commission collection agencies to improve recovery processes and payment timelines. Maintain accurate internal data and third‑party payment provider setups. Support brands in resolving missing or misallocated group commissions. Identify functional and non‑functional process improvement opportunities to enhance efficiency and recovery outcomes. Build positive relationships with Travel Managers by providing constructive feedback on group contract setup for improved commission recovery. Produce routine and ad‑hoc reporting on commission recovery performance, data quality and partner issues. Other duties and tasks as assigned. Contribute to a safe, inclusive and accessible work environment where all Flighties feel welcomed, respected and supported to thrive. Experience & Qualifications Experience in commission invoicing and reporting, including compliance with country‑specific taxation. Strong analytical and problem‑solving skills with experience auditing missing or delinquent commissions. Proven ability to manage multiple priorities while meeting deadlines with high accuracy. Effective written and verbal communication skills for internal and external stakeholder management. Intermediate proficiency in Microsoft Office (Excel, Word, Outlook) and online tools such as Smartsheet. Foundational financial acumen related to invoicing, payment validation and reconciliation. Experience in the travel industry with knowledge of agency‑supplier relationships (preferred). Degree educated (desirable but not essential). Benefits Paid Time Off: up to 15 vacation days (prorated on hire and increasing to 20 days after 2 years), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day and 8 recognized holidays annually. Travel perks and discounts. Health & Wellness Programs and Employee Financial Wellness Services. National / International Award Nights and Conferences. Health benefits including medical, dental, vision, gender‑affirming care and fertility care. Insurance: hospital indemnity, AD&D, critical illness, long‑term and short‑term disability. Flexible Spending Accounts. Employee Assistance Program. 401k program with partial match. Tuition Reimbursement Program. Employee Share Plan – ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions. Global career opportunities in a network of brands and businesses. Work Perks – What’s in it for you At the heart of everything we do, we desire to have fun. Reward & Recognition: celebrate success at regular Buzz Nights and the annual Global Gathering. Use your smarts: our people use quick thinking, expertise and tenacity to always figure things out. Love for travel: we were founded by people who wanted to travel and want others to do the same. Personal connections: we are a big business founded on personal relationships. Diversity, Equity & Inclusion: commitment through dedicated initiatives and inclusive recruitment protocols. A career, not a job: genuine opportunities for people to grow and evolve. We back our people all the way: we are committed to supporting every single employee in their professional and personal development. Giving back: our Corporate Social Responsibility program supports nominated charities through volunteering, fundraising and a paid Volunteer Day per calendar year. For this position, we anticipate offering an annual salary of $50,000. Base salary is dependent on relevant factors, including experience, geographic location and job requirements. Applications close: 19 Jun 2026 (Eastern Daylight Time). We thank all candidates for their interest; however, only those selected to continue in the process will be contacted. We are an affirmative action and equal opportunity employer committed to providing a barrier‑free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at View email address on click.appcast.io. #J-18808-Ljbffr