General Manager

Salary Range: $50,000.00 To $60,000.00 Annually Overview: IDH Alliance, DUNKIN is searching for a dedicated, and results-driven Restaurant Manager to lead our team and ensure exceptional guest experiences every day. If you're a natural leader with a passion for motivating others and driving success, we want you to be part of our Dunkin' family! We have a little secret to share... while everyone knows that America runs on Dunkin', Dunkin' runs on our incredible team members. Ready to run with us? Why Dunkin'? Health, Dental & Vision Benefits – Comprehensive coverage for you and your family Bonus Structure – Earn up to $6,600 annually in performance-based bonuses Paid Time Off – Take the time you need to recharge and refresh Competitive Salary – Paid weekly, so you always stay ahead Career Growth Opportunities – We’re committed to career growth within the company What We're Looking For: A welcoming, upbeat, and positive attitude to create a warm environment for both guests and team members A guest-focused leader who ensures an exceptional experience for every customer and cultivates a positive, motivated work environment A results-oriented leader who thrives in a fun, fast-paced setting while maintaining Dunkin’s high standards for food safety, cleanliness, and organization A team motivator who loves leading, coaching, and developing a diverse team At least 2 years of experience as a Restaurant Manager Quick Service/Fast Food industry. Key Responsibilities: Lead & Inspire : Manage a team of employees, ensuring they are motivated, well-trained, and engaged in providing excellent guest service. Exceptional Guest Experience : Create a welcoming environment, ensuring every guest has a positive experience. Operational Management : Oversee daily restaurant operations, including inventory control, food safety, cleanliness, and adherence to brand standards. Staff Development : Lead training initiatives to ensure all team members understand their roles and responsibilities, and empower them to succeed. Financial Management : Monitor and manage restaurant costs, including labor, food, and supplies, and meet or exceed profitability goals. Maintain Cleanliness and Safety : Ensure compliance with all health, safety, and sanitation standards. Problem-Solving : Handle customer feedback, resolve issues promptly, and maintain a high standard of quality. Qualifications: Experience : Minimum of 2 years of experience in a leadership role within a quick-service restaurant, ideally as a Restaurant General Manager or similar position. Skills : Strong skills in cost control, inventory management, scheduling, and employee training. Leadership : Ability to motivate, lead, and develop a diverse team, fostering a positive work environment. Customer Focused : A genuine desire to create a great guest experience and ensure team satisfaction. Adaptability : Comfortable working in a fast-paced environment and adapting to changing circumstances. Physical Demands & Working Conditions: Standing for extended periods of time Repetitive motions including bending, stooping, and reaching Lifting up to 30 pounds Working in a small, fast-paced environment (may include wearing a headset for communication) #J-18808-Ljbffr Dunkin'