IT Helpdesk Engineer - Frontline Tech Support & Security
Swap.com
Swap is seeking an IT Helpdesk Engineer to deliver frontline and second-line IT support for a fast-paced organization in Austin, TX. You will troubleshoot Windows, macOS, and mobile devices, manage user accounts, and support core productivity tools for staff. The role requires 3–4 years in IT support, experience with JumpCloud and Google Workspace, and familiarity with Zendesk and Linear. Security tooling experience (SentinelOne, MFA, VPN) and strong customer service are essential. #J-18808-Ljbffr Swap.com
- Swap Commerce Limited is seeking an IT Helpdesk Engineer to deliver first-line and second-line technical support across the organization. You will troubleshoot Windows,... ...Workspace, Zendesk, and Linear while ensuring IT security policies are followed. The role requires a...Suggested
- SwapSwap is seeking an experienced IT Support professional in Austin to act as the first point of contact for technical issues across Windows... ...like Google Workspace and Slack while maintaining strong security practice. Ideal candidates have 3-4 years in IT support,...Suggested
$85k
...Technical Support SpecialistThe Technical Support Specialist supports SimpliGov's SaaS... ...platform while protecting the reliability, security, and integrity of customer environments.... ...the ability to partner across Support, Engineering, Product, Professional Services, and Customer...SuggestedFull timeTemporary workLocal areaHome office- ...DescriptionIt’s about giving people a sense of security. Are you described as someone with an... ...and finding a solution? If so, being an IT Compliance Specialist with Frost could be... ...activities are consistent with and supportive of the Control Objectives for Information...SuggestedFull time
$24 per hour
Brivo is seeking a Temporary IT Technician (6 month contract) for our Headquarters located... ...Austin, Texas. As a successful employee support person, you will work on hardware/... ...hardware and software Ensure performance security, and uptime of corporate network and systems...SuggestedContract workTemporary workLocal areaRemote work- 1Password is opening a new office in Austin and seeks an onsite IT professional to own workplace technology, AV, and security. You will support employees, manage the Austin network, and ensure a reliable office experience as part of a growing, remote-first company. You...Work at officeRemote work
- ...systems that require the highest levels of security, safety, and reliability. Wind River... ...leadership and expertise for complex systems engineering projects. MTS engineers serve as... ...with cross-functional teams (product, QA, support) Coordinate with distributed teams across...Permanent employmentTemporary workLocal areaVisa sponsorship
$18 - $21 per hour
...Saturdays and Holidays. Department Technical Support Location Austin Compensation $18.00 - $2... ...support to the Inside Sales and Sales Engineering Teams Testing and evaluating new... ...are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future...Remote workMonday to FridayShift work- ...company focused on building secure, intelligent solutions... ...employees and is supported by world-renowned investors... ...be responsible for IT services and IT operations... ...and off-boarding tech provisioning and training... ...systems & integrations (engineering).Full compliance with legal...Full timeWork at officeLocal areaRemote workWork from homeFlexible hours
- Base is seeking a customer-focused, technically minded IT Support individual to join our team in Austin. You will be the first point of contact... ..., helping colleagues stay productive and confident in their tech at work. You'll troubleshoot, escalate when needed, and...
- ...Zellerfeld R&D GmbH is looking for a First-Level IT Supporter in Austin, TX. You will play a key role... ...Windows environments while ensuring all tech tools are operational for the team. Your... ...D printer fleet. Join a diverse team of engineers and specialists who value collaboration...
$70k - $85k
...billion people across the world work in frontline jobs. Yet, despite rising costs and... ...organisations, grown the team to 140+, and secured over $100M in funding from notable VCs,... ...place. About The Role As our Technical Support Engineer in the US, you'll be the first support...Full timeWork at officeHome officeFlexible hours$20 - $30 per hour
...Amazon IT services is looking for an IT Support Engineer to join the Austin, USA team. The role involves providing technical assistance to Amazon corporate employees and acting as the first point of contact for IT service requests worldwide. Salary: $20‑30 per hour....Hourly payWorldwide- ...by two former Navy electrical engineers with a proven track record in robotics... ...Overview We are seeking an IT Help Desk Engineer to provide first-line technical support and ensure the smooth operation... ...infrastructure, and long-term security initiatives. The ideal...Local area
$65k - $75k
...OUR COMPANY: EOS IT Solutions is a Global Technology... ...and Business IT Support services to some of the... ...technology infrastructure is secure and remains so, working... ...Experience in an IT Engineer/Technician role with... ...certifications). Helpdesk experience (Freshdesk,...Full timeRemote work$100k - $120k
...This Role Matters Our IT team runs lean by design... ...of IT, an Onsite IT Support Specialist, and this role... ...employee, so the right tech stack reaches the right... ...user lifecycle, groups, security settings, and day-to-... ...Experience ~5-10 years in IT engineering, systems administration...Live inShift work2 days per week3 days per week- ...Yearly (Full Time)Employment Type: Full TimeIndustry: Computer SoftwareClient: WiproContact: Meghana GorusuCompany: SRI Tech SolutionsRole: L1 Support AnalystLocation: Primary : Austin, secondary : RaleighLocation Austin, tX or Raleigh , NC Day 1 onsiteL1 Support...Full time
- ...Job TitleThis position is located at Bureau of the Fiscal Service, Office of Information and Security Services, Cyber Security Branch, responsible for Bureau-Wide asset protection, including Fiscal Agents and Franchise customers. The scope of impact is government-wide...Work at office
- A leader in digital healthcare solutions is seeking a Technical Support Engineer I to handle customer support inquiries and troubleshoot IT-related issues. Candidates should have at least two years of technical support experience and strong knowledge of CGM software and...
- Allen Control Systems is seeking an IT Help Desk Engineer in Austin, Texas. The role involves providing first-line technical support, troubleshooting hardware/software issues, and ensuring smooth day-to-day IT operations. Ideal candidates will have 2+ years of experience...
- ...Apple Sales and its customers. Description We're looking for a Support Engineer who thrives at the intersection of speed and precision —... ...multidisciplinary engineering organization. This role spans the full DI tech stack, supporting data science and AI insights workflows, full...
- Brivo, Inc. in Austin seeks an IT Support Engineer to manage identity, devices, and end‑user productivity tools. You will own Okta lifecycle, MFA/SSO, and administer Slack, Zulip, Jira, and Google Workspace. Responsibilities include configuring and deploying MDM for macOS...
- Prudent Technologies and Consulting, Inc. is seeking a Senior IT Support Engineer to provide white-glove IT support for C-suite executives and executive assistants. The role emphasizes exceptional customer service, executive presence, macOS expertise, and enterprise Microsoft...
- SpyCloud, based in Austin, TX, seeks a Support Engineer for its 24x7 global operations. You will support enterprise customers via phone, web,... ...deep product understanding. Ideal candidates have 3+ years in tech support, strong problem‑solving skills, SaaS familiarity, and...
- Kestra Holdings seeks a Help Desk IT Support Engineer to provide first-class IT assistance to employees nationwide in a financial services setting. You will handle PC hardware/software issues, set up devices, and support both Windows and Mac environments while working under...
- IT Support Engineer Department: IT Employment Type: Full Time Location: Austin Description Key Responsibilities... ...software policies, OS updates, and security configurations to keep endpoints... ...: Monitor, prioritize, and resolve IT helpdesk tickets within agreed SLA guidelines...Full timeWork at officeWorldwide
- We are seeking a Senior IT Support Engineer to provide white-glove IT support for C-suite executives, senior leadership, and executive assistants. This role requires exceptional customer service, executive presence, strong Apple/macOS expertise, conference room technology...Remote work
- Austin, TexasGlobal Operations - IT /Full Time /HybridFor over... ...been propelled by the top engineers in mixed-signal processing. Our... ...performance, stability, and security - ensuring seamless connectivity... ...of our network systems, supporting business growth and operational...Full timeWork visaNight shift
$122k - $168k
...a global leader in materials engineering solutions used to produce virtually... ...,TXYou’ll benefit from a supportive work culture that encourages... ...about our benefits. Senior IT Solutions EngineerOnsite based... ...and operations teams.Endpoint Security, Imaging, and ComplianceLead...Full time- ...Job Description Job Description Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer... ...AI attacks. We were founded by AI professionals and security specialists with first-hand experience of how insidious adversarial...Remote workHome officeFlexible hours
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